Top Tech Jobs & Startup Jobs in Chicago, IL

Lead product strategy for foundational capabilities of Genesys Cloud, enhancing security, scalability, automation, and user experience for enterprises. Drive platform evolution from reactive to AI-assisted management by collaborating with cross-functional teams and engaging with customers.

Support administration, analysis, and governance of executive (VP+) compensation and equity programs. Perform market benchmarking, grant tracking, dilution and scenario modeling, reporting, and compliance support. Partner cross-functionally with HR, Finance, Legal, Payroll, and Stock Administration to ensure accurate processing, documentation, and stakeholder communications.

The Principal Applied AI Engineer will lead the design of AI systems for finance, focusing on predictive modeling, intelligent automation, and software engineering best practices. They will oversee AI initiatives, mentor technical teams, and ensure compliance with financial standards and practices.

Lead design, build, and scaling of Agentic AI and industry-specific solution accelerators on Genesys Cloud. Develop reusable multi-agent workflows, RAG-based knowledge orchestration, integrations with enterprise systems, prototypes, and production-grade AI applications. Provide technical leadership, mentor engineers, collaborate with product and industry SMEs, and deliver repeatable solution blueprints to accelerate deployment and time-to-value.

Lead a global learning and enablement team to design and deliver scalable capability-building solutions, advise leaders on adoption and change, manage operations, tools, vendors, and measure learning impact to drive performance.

Drive outbound prospecting and build pipeline across strategic North American accounts. Research and engage senior stakeholders, qualify leads, partner with Strategic Account Executives on account-based strategies, book meetings, and manage pipeline and activity in Salesforce to meet regional revenue and KPI targets.

Drive outbound prospecting and pipeline generation across strategic North American accounts. Engage mid-to-senior stakeholders, qualify inbound and marketing leads, and partner with Strategic Account Executives to execute account-based strategies. Maintain pipeline and activity tracking in Salesforce, articulate Genesys Cloud value, and meet KPIs for meetings booked, pipeline creation, acceleration, and conversion.

Lead a portfolio of enterprise strategic accounts as primary customer contact. Drive adoption, retention, and advocacy through cross-functional coordination, executive reviews, success plans, health metric monitoring, and stakeholder management to deliver business value.

Lead Americas order-to-cash and billing operations, driving strategy, SOX-compliant controls, and cross-functional alignment. Own regional operating model, KPIs, and transformation using automation, AI, RPA and analytics to improve accuracy, scalability, and customer experience while building and developing a distributed team.

Lead development and delivery of operational Receivables reports, dashboards, and analytics. Improve KPI visibility, data integrity, and automation across Collections, Cash Applications, Credit, and Accounts Receivable. Build scalable BI solutions, validate multi-system data, standardize reporting governance, partner with Finance and operational stakeholders, and provide actionable insights to drive performance improvements.