Top Tech Jobs & Startup Jobs in Chicago, IL

The Product Advisor II role focuses on sales of banking products to small businesses, requiring client interaction, market analysis, and product management skills.

Provide high-touch remote and onsite technical support for executives, resolving complex hardware, software, mobile device, conferencing, and productivity issues. Use ServiceNow for incident, request, change, knowledge, and asset management; coordinate with vendors; perform technology refreshes; analyze ticket trends and operations data; mentor team members and drive continuous service improvements to enhance the executive technology experience.

Leads a team providing advanced Tier 4/L3 support for enterprise applications. Responsibilities include resolving complex production issues, performing root-cause analysis, guiding software development and architecture, mentoring engineers, improving reliability and observability, designing automation, managing incidents, and partnering with development, infrastructure, security, and cloud teams across Microsoft and Azure environments.

Supports Asset Management Group product strategies, policies, procedures, and processes; provides solutions for exceptional client experiences; handles escalated fiduciary, compliance, and operational matters; monitors risk and escalated issues; participates in enterprise initiatives; and serves as backup to the AMG Product Specialist Advisor. The role requires knowledge of trust and fiduciary services, retirement and tax planning, IRA administration, financial-services regulations, and client relationship management.

Lead a team of software engineers supporting critical retail-banking applications. Design and develop software solutions, provide technical guidance, review code and documentation, troubleshoot complex incidents, and apply SRE practices. Maintain on-call rotation for after-hours critical incidents. Use OpenShift, Hogan, Dynatrace, and Linux; collaborate on releases and modernize application delivery.

Design, implement, and maintain cloud security solutions; own CNAPP enablement and vendor relationships (Azure, AWS, Palo Alto); serve as RCSA control owner (TEC083) and automate attestations; build Cloud Security dashboards in Microsoft Power BI; collaborate with architecture and operational partners to onboard, operationalize, and support cloud security capabilities.