Lead and grow Risk Control for commercial accounts by developing regional and national business plans, recruiting and managing Field Directors, collaborating with business partners, and leveraging data to improve profitability, staffing, and technical leadership. Represent the company externally and lead division projects and initiatives.

The role involves investigating, evaluating, and resolving General Liability claims, ensuring compliance with standards and quality service throughout the claim lifecycle. It requires effective communication, negotiation, and organizational skills, along with managing various claim-related tasks and customer interactions.