Top Tech Jobs & Startup Jobs in Chicago, IL

Answers incoming customer calls and web chats, provides information, resolves account issues, researches transactions, analyzes customer accounts, and enters or modifies Check-By-Phone payments. The role requires customer service skills, basic computer proficiency, effective communication, and the ability to work a 10:00 a.m. to 7:00 p.m. shift.

Processes financial reporting and covenant-tracking requests for commercial lending teams, updates monitoring systems, verifies approvals and documentation, uploads and classifies credit files, supports assigned bank charters, and troubleshoots internal inquiries. The role requires accuracy, attention to detail, and adherence to established procedures. General banking experience is preferred, while commercial lending, loan documentation, covenant tracking, and document imaging experience are advantageous.

Assists the VP of Regulatory Reporting with preparing, reviewing, filing, and maintaining regulatory and internal reports for bank and nonbank subsidiaries. Responsibilities include updating report mappings and designs, supporting FRY9C and FRY9LP filings, maintaining workpapers and procedures, tracking regulatory changes, preparing risk-based capital projections and FDIC assessment accruals, and participating in accounting and financial reporting projects.

Build and retain customer relationships by identifying financial needs, recommending banking products, referring customers to mortgage and wealth specialists, operating teller drawers, opening and maintaining accounts, supporting digital banking, identifying fraud risks, and assisting with branch opening, closing, and community events.

Supervise branch teller operations, ensure compliance with banking procedures and security controls, resolve customer concerns, operate a teller drawer, support staff, identify cross-selling opportunities, and promote exceptional customer service. The role may require travel between branches, prolonged standing, and lifting up to 50 pounds.

Leads a mortgage branch and team of loan officers to achieve production and growth goals. Recruits, mentors, and manages sales staff; develops referral partnerships with realtors, builders, and local professionals; oversees loan origination from application through closing; monitors production, efficiency, profitability, schedules, commissions, and compliance; and promotes strong customer service and collaboration.

Originates residential mortgage loans by assisting applicants with loan programs, applications, documentation, credit analysis, and preliminary underwriting. Serves as the primary borrower contact through application and closing, ensures compliance with lending regulations, and develops referral relationships with realtors, builders, bankers, and other sources to generate new business.

Assists with mortgage loan origination, processing, and closing by monitoring files, researching guidelines, reviewing compliance and completeness, coordinating with borrowers, referral partners, vendors, processors, and underwriters, and gathering documentation. Supports loan officer marketing and customer relationships while ensuring timely and accurate closings. Requires mortgage banking knowledge, familiarity with Fannie Mae and Freddie Mac guidelines, strong organizational and communication skills, and proficiency with Microsoft Office and Encompass.

Develop and maintain digital marketing technology using Adobe Experience Manager and Adobe Campaign. Build reusable AEM components, templates, workflows, audience segments, email templates, and customer journeys. Integrate Adobe Experience Cloud solutions, participate in testing and deployments, and help triage production issues. Collaborate with engineers, architects, designers, analysts, and quality engineers in an Agile environment to deliver scalable marketing websites and data-driven digital experiences.

Facilitates commercial loan closings from pre-funding through post-closing. Reviews attorney-prepared documents for credit approval compliance, processes due diligence, coding, imaging, insurance, booking requests, and loan disbursements. Coordinates with clients, lenders, attorneys, and servicing teams to resolve issues and ensure timely closings. Collects post-closing documentation, clears exceptions, and prepares loan records for retention.