Top Tech Jobs & Startup Jobs in Chicago, IL

Handle inbound client calls about portfolios, account updates, money movement, and trade requests. Provide customer service, resolve issues, identify sales opportunities, educate clients about financial products, follow compliance procedures, and pursue Series 7 and 63 licensing through employer-paid training.

Lead a mainframe storage engineering function supporting highly available IBM Z compute and storage platforms. Configure IBM DS8000 and TS7700 infrastructure, manage DFSMS storage policies, backups, replication, disaster recovery, capacity planning, and REXX automation. Troubleshoot outages and dataset access issues, conduct root-cause analysis, and execute complex storage migrations. The role requires expertise in z/OS storage utilities, tape management, FICON, replication protocols, resiliency technologies, and storage performance.

Lead CICS systems engineer responsible for CICS engineering, maintenance, performance tuning, debugging and dump analysis in a 24x7 Sysplex/CICSPlex environment. Interface with developers and operations, perform upgrades and SMP/E maintenance, monitor with Sysview/CICS tools, support WebSphere MQ and COBOL applications, and provide on-call support to resolve production issues.

Manage retention and growth of high-value E*TRADE clients through relationship-building, product education, trade facilitation, and connecting clients to Morgan Stanley services. Deliver exceptional service, resolve client issues, coordinate internal teams, identify cross‑sell opportunities, adhere to compliance, and handle high volumes of client interactions.

This role manages client inquiries in the financial services sector, providing support for complex trading orders, margin issues, and regulatory communications. Strong customer service, problem solving, and knowledge of derivatives trading are essential.