Top Tech Jobs & Startup Jobs in Chicago, IL

Lead and grow a multi-team Dedicated Tenant Site Reliability Engineering organization. Drive cross-functional programs, define delivery and operational strategy, improve reliability and automation, oversee infrastructure as code, observability, capacity planning, and incident management, and mentor leaders to deliver scalable, production-grade cloud services.

As VP of Product & Solution Marketing, you will shape strategy, influence market perception, manage go-to-market plans, and drive revenue growth for enterprise identity solutions.

The Manager of Customer Success leads a team responsible for customer success in the Eastern region, focusing on renewals, churn, and expansion while collaborating cross-functionally to enhance customer experience and ensure predictable outcomes.

Manage and advise high-spend global enterprise accounts as a Senior Technical Account Manager. Drive multi-product identity and access strategies, optimize delivery frameworks, mentor peers, lead efficiency programs, support AI tool development, and represent the company with executive stakeholders to ensure operational readiness and customer success.

Lead technical customer success for enterprise clients: manage major incidents, drive onboarding and adoption, develop success plans, analyze usage and risks, advise on IAM/cloud architectures, collaborate with Product and Engineering, and influence stakeholders including C-level.

Lead and own Ping's internal IAM architecture and roadmap for WIAM and CIAM. Design, implement, operate, and improve identity platforms (SSO, MFA, federation, provisioning), define role/access models, troubleshoot complex auth and provisioning issues, drive governance and access reviews, maintain lab/test environments, and partner with product, IT, security, HR, and engineering to adopt new Ping capabilities.

Serve as primary technical liaison for enterprise customers, delivering best-practice recommendations, onboarding, upgrades, training, escalations, and cross-functional coordination to ensure successful adoption and retention of Ping Identity solutions.

The Director, Global Payroll oversees global payroll operations across 18 countries, ensuring accurate, compliant payroll processing, and leading a high-performing team to enhance payroll efficiency and employee experience.

The Customer Success Manager will manage customer relations, analyze data, advocate for customer needs, and provide technical guidance while occasionally traveling to client sites.

Lead AMER enterprise sales to drive revenue growth by developing go-to-market strategy, managing and coaching large distributed teams, aligning with Product and Marketing, optimizing sales processes and tools, forecasting and planning, building executive customer relationships, and representing the company at industry events.