Top Tech Jobs & Startup Jobs in Chicago, IL

Partners with the Chief Customer Officer to improve customer retention, revenue performance, and organizational effectiveness. Owns renewal and retention reporting, customer health and churn analysis, resource models, executive and board narratives, and reporting requirements. Collaborates with Finance, Revenue Operations, Sales, Product Strategy, Systems, and Data teams to align SaaS metrics, forecasts, and business decisions.

Provides high-level administrative support to executives and senior leadership by managing complex calendars, meetings, travel logistics, correspondence, presentations, board materials, confidential information, and stakeholder communications. The role requires proactive prioritization, sound judgment, research and analysis capabilities, and process improvement to ensure efficient executive operations.

Serves as a customer-facing subject matter expert for identity security solutions, including authentication, fraud detection, risk engines, and identity verification. Leads executive briefings, technical workshops, evaluations, proof-of-concepts, and deployment engagements. Advises enterprise customers, translates technical concepts into business outcomes, creates enablement materials, gathers market feedback, and influences product strategy and roadmaps.

Leads global partner operations strategy and infrastructure across reseller, referral, delivery, technology, MSP, ISV, and cloud marketplace ecosystems. Builds scalable processes, dashboards, and reporting; integrates partner data with Salesforce, PRM, and BI systems; optimizes deal registration, attribution, compensation, onboarding, certification, and enablement workflows. Partners cross-functionally with Sales Operations, Alliances, Product, Finance, Marketing, IT, and executive leadership to improve partner performance and support growth.

Own and grow strategic enterprise accounts across providers, payers, and technology organizations. Generate pipeline, win net-new business, manage complex sales cycles, and position Ping’s identity platform across workforce, customer, and embedded use cases. Build executive and technical relationships, collaborate with sales engineering and partners, maintain accurate forecasts, and connect identity solutions to security, compliance, efficiency, revenue, and digital experience outcomes.

Leads the SLED East sales organization serving state, local, higher-education, and K-12 customers. Owns regional go-to-market strategy, pipeline creation, forecasting, complex deal execution, partner activation, executive relationships, and team development. The role requires building public-sector relationships, navigating procurement and contract vehicles, positioning identity-security solutions, orchestrating cross-functional pursuits, and driving profitable new-logo and expansion revenue across the Eastern United States.

Leads Ping Identity’s global commercial legal function, overseeing attorneys and contract professionals handling complex SaaS, software, services, partnership, and strategic alliance transactions. Negotiates high-value agreements, improves contracting processes and tools, manages legal risk, supports global commercial initiatives, and partners with senior business and legal stakeholders. Develops a hybrid international team and applies generative AI and scalable contracting frameworks to improve productivity and accelerate sales cycles.

Manages complex global enterprise accounts as a technical subject matter expert and trusted advisor. Develops multi-product strategies, guides integrations, mitigates operational risks, and translates business requirements into technical plans for executive stakeholders. Leads escalations, mentors peers, improves delivery frameworks, supports AI-driven tools, and influences Engineering and Product teams. Requires advanced cybersecurity and identity management expertise, including federation protocols, cloud security, and multi-vendor integrations.

Own the Ping Elevate enablement platform, including supplier management, product lifecycle, feature adoption, governance, reporting, and field feedback. Build and optimize modern enablement content, everboarding programs, AI role plays, learning paths, and sales readiness experiences. Partner cross-functionally to align platform capabilities with revenue goals, integrate measurement, establish quality standards, and continuously improve seller productivity and learner outcomes.

Lead and scale Ping Identity’s Americas Solutions Engineering organization. Partner with Sales, Product, and Marketing to drive pipeline growth, win rates, customer retention, technical sales strategy, proofs of concept, architectural design, and executive engagements. Advise enterprise security leaders on IAM, AI governance, cloud architecture, and fraud prevention while shaping product roadmaps through market and customer insights.