Top Tech Jobs & Startup Jobs in Chicago, IL

Lead Americas sales operations and strategy: drive forecasting, territory planning, performance reporting, BI adoption, and cross-functional initiatives to improve sales productivity and pipeline quality. Support SVP with insights, planning, and execution of sales programs, reviews, and go-to-market alignment.

Lead technical customer success for enterprise customers: manage incidents, drive onboarding and adoption, develop success plans, analyze usage and risks, advocate internally, collaborate with Product/Engineering, and deliver high-level IAM and cloud solutions guidance.

The Global VP & GM, Partner Ecosystem will lead the strategy and execution of Ping Identity's global partner ecosystem, focusing on building alliances to drive growth and enhance product synergy.

Lead and scale a team of Technical Account Managers supporting Elite customers to deploy, integrate, and optimize Ping Identity solutions. Drive operational strategy, account health, risk mitigation, executive advocacy, and cross-functional alignment to preserve retention and elevate customer experience. Own escalations, architectural reviews, and feedback loops to Product and Engineering.

Lead product strategy and execution for Ping Identity's Identity for AI solution. Gather market and customer input, define technical requirements, prioritize roadmap and backlog, and work with engineering, design, sales, and GTM to build, launch, and refine features that secure agentic AI. Enable sales and partners, perform market analysis, and leverage AI tools to improve product management workflows.

Design, build, and maintain automated test frameworks for mobile SDKs, backend APIs, and web UIs. Write and review test code, perform manual testing, troubleshoot distributed-system issues, communicate test strategies and metrics, and work in an Agile/Scrum environment to improve product quality.