Top Tech Jobs & Startup Jobs in Chicago, IL

Leads the global Community Management and Customer Support vision for an unannounced live-service game. Builds player feedback loops, support operations, scalable processes, launch communications, community health metrics, and cross-functional partnerships. Establishes both functions from the ground up, manages external partners, represents player needs to executives and development teams, and guides strategy across development, beta, launch, and live operations.

Own the design and implementation of core systems for a pre-production F2P mobile live-service game. Build progression, combat scaling, economy, rewards, models, simulations, tuning tools, and documentation. Implement and iterate systems in Unity, collaborate with gameplay and engineering teams, use analytics and playtest results to balance systems, and translate ambiguous problems into shippable solutions.

Lead Product Performance for a high-profile AAA mobile free-to-play game: own revenue forecasting, KPI targets, live-ops strategy and calendar, experimentation, analytics-driven iteration, and cross-functional alignment with roadmap, creative, marketing, and community. Build and manage the Product Performance team and drive monetization optimization and executive reporting.

Lead global performance marketing for a new ARPG mobile title from pre-launch to scale. Own UA strategy, multi-million-dollar budgets, full-funnel measurement, attribution, incrementality and LTV modeling. Build and mentor a global UA team (including a pod in Shanghai), collaborate cross-functionally, optimize creative and marketing tech, and drive growth and efficiency.

Design, build, and evolve scalable backend systems for WWE Champions. Support live-ops, incident management, reliability improvements, and pre/post-release backend support. Collaborate with client (Unity) engineers, drive technical roadmap, mentor cross-functional teams, and optimize performance and content pipelines for live mobile games.

Lead product roadmap and strategy for a new F2P mobile+PC title in pre-production. Drive F2P systems, monetization, live ops, and cross-functional pods; set priorities, evaluate opportunities, integrate emerging tech (including generative AI), and shape product culture from concept through live operations.

The Senior Director of Community will lead community strategy, engagement, and retention for a new AAA game, focusing on community management, social media, and influencer partnerships while building a dedicated team to enhance player relations and game visibility.