Top Tech Jobs & Startup Jobs in Chicago, IL

Supports account managers serving health benefits customers by coordinating eligibility, enrollment, documentation, renewals, billing inquiries, issue resolution, and customer communications. Analyzes account data and service trends, maintains Salesforce records, tracks implementation and renewal activities, and collaborates with customers, brokers, and internal teams to improve satisfaction and retention.

Directs implementation of self-funded customer benefit plans for new business clients. Acts as the primary contact, coordinates internal and external stakeholders, manages deliverables, resolves issues, executes implementation strategies, evaluates exceptions, and supports continuous process improvement while meeting customer expectations and performance guarantees.

Lead analytics and AI/ML product delivery for PBM member experience. Define requirements, manage backlog and Agile ceremonies, partner with data science and engineering, prioritize roadmaps, engage stakeholders, and introduce tools and methods to drive analytics-driven product outcomes and adoption.

Leads category growth strategies for CVS Media Exchange by connecting supplier objectives with CVS priorities. Develops consumer and market insights, sales narratives, commercialization opportunities, and multi-supplier campaigns. Partners across merchandising, marketing, analytics, loyalty, sales, and partner management to drive revenue and supplier investment. Leads cross-functional initiatives, business cases, innovation programs, and go-to-market planning while shaping CMX thought leadership and scalable marketing capabilities.

Leads technology product management for multiple Pharmacy Services product lines, defining product vision, strategy, roadmaps, investment priorities, and performance objectives. Oversees product launches, cross-functional alignment, stakeholder engagement, product operations, and delivery outcomes. Builds and develops a high-performing product management organization, champions agile practices, and drives customer-centric, data-informed decision-making across a complex healthcare technology environment.

Manage data engineering and analytics initiatives spanning SQL analysis, Power BI dashboards, dimensional data modeling, cloud data warehouses, and ETL pipelines. Partner with business stakeholders to translate questions into actionable insights and communicate findings clearly. Apply AI-assisted tools and evaluate LLM-based analytics capabilities such as natural-language querying, automated insight generation, and anomaly detection.

Lead strategy and evolution of a wellness product portfolio. Develop business cases, roadmaps, value propositions, and investment recommendations; integrate customer, market, and performance insights; coordinate cross-functional product development; support field enablement and positioning; and advise leadership on portfolio optimization, growth, enhancements, and lifecycle decisions.

Leads technology controls assurance across the organization, overseeing ITGC, ITAC, automated-control testing, SOX assessments, remediation, external-auditor coordination, and co-sourced audit resources. Advises executives on technology risks involving cloud migrations, system implementations, automation, and modernization. Drives improvements through automation, analytics, continuous monitoring, and AI-enabled audit techniques while leading and developing high-performing teams.

Designs, builds, and operationalizes secure, scalable generative AI and machine learning systems across AWS and GCP. Responsibilities include developing LLM, agentic, and RAG applications; architecting serverless, event-driven microservices; managing model experimentation, evaluation, deployment, and monitoring; and optimizing performance and cost. The role also leads responsible AI, HIPAA compliance, governance, and technical collaboration while mentoring engineers and managing team performance.

Leads implementation of customer benefit plans for self-funded healthcare clients. Manages project planning, timelines, budgets, deliverables, risks, quality controls, change management, stakeholder communication, and post-project improvement initiatives. Coordinates cross-functional teams, resolves issues, prepares progress reports, manages multiple projects, and coaches junior colleagues. Requires significant healthcare client-facing and project management experience.