Manage and grow enterprise accounts by driving adoption, expansion, and renewals of Quadient software. Monitor customer health, conduct business reviews, mitigate churn risks, execute long-term customer journeys, identify cross-sell opportunities, and collaborate with sales, product, and support to deliver outcomes and exceed net revenue retention targets.

Perform high-volume outbound calling to identify and qualify B2B sales opportunities, schedule appointments for Field Sales, maintain Salesforce records, use data to improve campaigns, and collaborate with managers and teams to meet targets.