Top Tech Jobs & Startup Jobs in Chicago, IL

The Staff Software Engineer will build and scale machine learning systems for personalization, collaborating with teams to enhance project quality and performance.

Lead partner integration messaging and go-to-market for technology integrations. Build launch playbooks, craft content and co-marketing assets, enable partners and internal teams, drive integration adoption, identify case studies, and coordinate with Product, Partnerships, CS, and Marketing to amplify "better together" stories.

Execute and optimize cross-channel retention marketing (SMS, email, push) for large brands using the Attentive platform. Build campaigns, journeys, segments, and reports; collaborate with CSM, Support, and Professional Services to drive customer adoption, measure key metrics, provide creative solutions, and maintain documentation and internal workflows.

Act as a technical liaison between customers, Customer Success, and Engineering to triage and resolve technical issues via Zendesk/JIRA/calls. Handle incidents (including on-call), translate customer feedback into engineering actions, develop reusable solutions, identify and escalate bugs, and collaborate cross-functionally to mitigate site event incidents.

Serve as the primary FP&A partner for G&A functions, owning annual budget and rolling forecasts, headcount modeling, KPI definition, monthly business reviews, variance and driver analysis, financial modeling for investments, partnering with Accounting, and improving planning processes and tooling (Anaplan, NetSuite, Excel, AI-assisted workflows).