Partner with sales to evaluate customer environments, architect infrastructure and security solutions, lead technical discovery and presentations, produce proposals, drive adoption and upsell, and maintain technical documentation and CRM records while ensuring information security and occasional travel.

Manage technology projects from planning through delivery, including timelines, resources, budgets, risks, vendors, and quality standards. Serve as the primary client contact, provide project updates, address concerns, identify upsell opportunities, and lead cross-functional teams. Coordinate issue resolution, develop contingency plans, delegate responsibilities, and escalate unresolved issues. Projects may include cloud implementations, cybersecurity, networking, migrations, infrastructure, virtualization, and disaster recovery.