Top Tech Jobs & Startup Jobs in Chicago, IL

The role involves leading a team of Mid-Market Relationship Managers focusing on developing sales strategies, managing customer accounts, and driving revenue growth through AI-driven solutions. Responsibilities include hiring, coaching, managing sales processes, and partnering cross-functionally to improve business outcomes.

Serve as a technical pre-sales advisor for LATAM customers: lead technical discovery, deliver demos and value-based presentations, design and run POCs, respond to RFPs/security questions, collaborate with Product and Engineering, and drive customer success throughout the sales cycle.

Lead and develop a team of Technical Support Specialists, focusing on improving customer service metrics and fostering a supportive team culture. Collaborate cross-functionally to enhance customer experiences and processes.

Engage prospects via Fin Inbox, phone, email and LinkedIn to qualify leads, build pipeline with Account Executives, maintain product knowledge, improve workflows with cross-functional teams, and participate in team development and mentoring.

Own and optimize the sales tooling ecosystem, routing, and operational workflows. Administer and improve sales technologies, build automations and governance, lead cross-functional projects, and partner with RevOps, Business Systems, Enablement, and Customer Success to scale sales productivity and processes.

As a GTM Data Analyst, you will provide insights for upper funnel initiatives, measure brand marketing effectiveness, analyze engagement, and collaborate cross-functionally for informed marketing strategies.

As a Scaled Customer Success Manager, you will drive product adoption, engage customers, monitor usage, and collaborate with various teams to enhance customer experiences using AI-powered solutions.

Partner with large enterprise customers to drive AI-agent transformation using Fin: scope projects, map processes, design solutions with engineers, monitor usage and ROI, lead Success Plans and executive reviews, drive adoption, expansion, and measurable automation and CX outcomes.

The Mid-Market Relationship Manager drives revenue growth by managing a portfolio of mid-market customers, focusing on retention and expansion, and engaging with executives to implement AI-driven solutions.

The Technical Support Engineer will help customers integrate Fin, resolve technical issues, and enhance the overall user experience. They will communicate efficiently, debug complex problems, and collaborate with product teams to improve the product based on customer feedback.