Top Tech Jobs & Startup Jobs in Chicago, IL

Lead and develop a team of Small Business/Scale Relationship Managers, focusing on AI-driven customer relationships and achieving revenue goals while ensuring high performance and continuous improvement.

Lead and scale Mid-Market and Enterprise Solutions Engineering teams, engage in complex pre-sales cycles, build verticalized solution architectures and repeatable playbooks, run PoCs and business value assessments, partner with Sales/Product/Engineering, and act as a trusted technical advisor to C-level stakeholders to drive customer outcomes and revenue.

Lead and scale a regional Solutions Engineering team across LATAM and Partnerships, act as a player-coach on complex, six-figure deals, design vertical solution architectures, run PoCs and demos, partner with Sales/Product/Engineering, build repeatable technical playbooks, and represent Intercom to executive customers to drive AI-enabled customer service transformations.

As a Solutions Engineer, you will engage with customers to understand their needs, deliver pre-sales experiences, lead POCs, manage RFPs, and collaborate with product and engineering teams, while enhancing Solutions Engineering processes.

The Technical Support Specialist will manage complex customer queries, support internal teams, troubleshoot technical issues, and mentor peers to enhance customer experiences using AI-driven solutions.

The Manager, Account Executives will lead a team to drive new business revenue in North America, focusing on market strategy, team performance, and cross-functional collaboration.

The Strategic Customer Success Manager works with complex customers, guiding AI transformation, improving support operations, and driving measurable outcomes through trusted relationships and process mapping.

As a Mid-Market Account Executive at Intercom, you'll drive sales growth, manage customer relationships, and contribute to strategic initiatives to enhance product adoption.

Manage a large book of business, building client relationships, providing solutions, and developing strategic territory plans to achieve revenue growth and customer retention.

As a Senior Mid-Market Account Executive, you'll lead new business growth, manage the sales cycle, provide forecasts, create demonstrations, engage in team development, and represent customer feedback to colleagues.