Top Tech Jobs & Startup Jobs in Chicago, IL

Lead and develop a team of Scale Customer Success Managers across AMER, build scalable 1:many CS programs and playbooks, drive product adoption, retention, and expansion through data-driven prioritization, and partner cross-functionally to improve the customer journey and global scaled CS playbook.

As an SMB Account Executive, you'll grow new business through the full sales cycle, manage relationships, and forecast revenue for Intercom's Small Business segment.

Own the full sales cycle for Intercom's Sales Agent product: run discovery, design and manage structured evaluations, quantify ROI, align stakeholders, close deals, partner with Relationship Managers and Solutions Engineers, and feed product/marketing/pricing with customer insights to refine GTM.

Serve as a technical pre-sales advisor for LATAM customers: lead technical discovery, deliver demos and value-based presentations, design and run POCs, respond to RFPs/security questions, collaborate with Product and Engineering, and drive customer success throughout the sales cycle.

As a Senior Sales Solutions Architect, assist customers in deploying and optimizing Intercom and Fin, focusing on API integrations, technical guidance, and ensuring successful customer experiences.

As a Sales Development Representative, you will engage with prospects, assess fit, and work with Account Executives to drive sales.

The Sales Development Coordinator will nurture prospects, conduct account research, support sales efforts, and prepare resources for Account Executives, while gaining foundational sales experience.

The Senior Salesforce Engineer will design scalable solutions in Salesforce, manage Quote-to-Cash projects, ensure system health, and collaborate with stakeholders.

The Mid-Market Relationship Manager drives revenue growth by managing a portfolio of mid-market customers, focusing on retention and expansion, and engaging with executives to implement AI-driven solutions.

Manage and enhance Intercom's product partnerships, drive app adoption and revenue, and serve as a liaison across teams to align activities with company goals.