Top Tech Jobs & Startup Jobs in Chicago, IL

As a Senior Staff Software Engineer at Gusto, you will design and build scalable systems for Payments and Risk, mentor engineers, and collaborate across multiple teams.

Lead and develop a team of Dedicated Service Advisors, providing high-touch support, improving customer satisfaction, and driving operational excellence through data and AI.

Lead content design for Gusto's AI-enabled Pay Group, focusing on user interactions, language systems, and collaboration with cross-functional teams to enhance clarity and trust in payroll processes.

The Senior Manager, CX L&D Readiness will lead the AI-powered readiness ecosystem across CX teams, ensuring effective onboarding and continuous upskilling for advocates. Responsibilities include deploying AI-assisted coaching, designing adaptive learning journeys, and collaborating across departments to enhance learning and performance outcomes.

As a Dedicated Service Advisor, you'll enhance customer experience through support inquiries, guiding clients on payroll and benefits, and building strong relationships by understanding their needs.

As a Retirement Operations Associate, you'll ensure operational accuracy and compliance, resolve data discrepancies, and streamline workflows in a fast-paced environment.

This role involves nurturing partner relationships, driving business growth, and collaborating with internal teams to enhance partner engagement and adoption of Gusto's platform.

Design and implement an internal platform for engineers, establish automation standards, and support infrastructure management while collaborating with teams to enhance user experience.

Lead the go-to-market strategy for Gusto's PEO offering, conducting market research, creating messaging, and collaborating cross-functionally to drive adoption.

Lead and manage a team of P&C sales advisors, exceeding targets, coaching staff, and driving sales for commercial insurance solutions.