Top Tech Jobs & Startup Jobs in Chicago, IL

Own CX quality, training, and knowledge management systems for a large-scale customer support operation. Lead QA framework design, Zendesk knowledge management, Sierra AI deflection enablement, automated quality scoring, agent training, partner launch readiness, and data-driven continuous improvement. Manage a team of 2–3 associates while partnering with engineering, product, vendors, compliance, legal, and operations teams.

Leads Imprint’s fraud prevention strategy across new account, first-party, and transaction fraud. Owns fraud loss outcomes, controls, team performance, and strategic priorities. Manages three fraud leads, partners with modeling and engineering teams, communicates risk and performance to executives, and serves as an operational backstop during severe fraud incidents. Requires deep money-movement fraud expertise, technical fluency in SQL, SAS, or Python, and experience leading fraud teams with loss or P&L accountability.

Leads a small design team while owning end-to-end creative execution for co-branded credit card programs. Translates partner briefs into card designs, visual systems, presentations, and production-ready mechanicals. Coaches designers, presents and defends creative work to clients, coordinates with brand and product stakeholders, and ensures quality across card, digital wallet, and mobile app contexts. Participates in press checks and printer coordination while maintaining consistency throughout each program lifecycle.

Leads strategy, operations, and outcomes for escalations, back office operations, credit reporting, and social media support. Builds scalable processes, metrics, tooling, analytics, and outsourced team models; implements AI-enabled solutions; partners with Risk, Compliance, Legal, Tech, Product, and Engineering; and drives root-cause improvements and regulatory adherence.

The Partner Marketing Manager will drive marketing outcomes for co-branded credit card partnerships, executing campaigns, optimizing performance, and building long-term growth strategies. Responsibilities include planning, acquisition strategy, optimization, and managing partner relationships.

Leads technical discovery, solution design, implementation, and launch of enterprise payment and card program integrations. Serves as a strategic technical partner to enterprise clients, translates requirements into scalable solutions, troubleshoots integrations, influences product roadmaps, and improves partner delivery through automation, tooling, documentation, and repeatable processes.

Senior marketing designer responsible for creating digital, performance, and physical marketing assets across 14+ co-branded partner programs. Design responsive landing pages in Webflow, manage print production and prepress, maintain design systems, navigate partner compliance reviews, and collaborate with marketing, product, and commercial teams to deliver high-quality, brand-compliant creative at scale.