Partner with Sales, Credit Risk, Legal, Product, and Capital Markets to model and price credit deals, build life-of-loan portfolio and vintage models, stress-test revenue-share and capital scenarios, support sponsor bank and capital provider pitches, lead deal reviews, and develop AI-enabled tools and dashboards to scale credit deal modeling and decisioning.

Lead and transform disputes and chargebacks operations by managing BPO partners, analyzing performance data, optimizing processes, ensuring compliance (Reg E/Reg Z), implementing tooling and AI, coaching staff, handling escalations, and improving cardholder and client experiences.