Own the full enterprise sales cycle across Fortune 100 accounts in the US and Canada. Generate new business, expand existing relationships, build pipelines, conduct market research, develop customer growth strategies, negotiate contracts, maintain CRM records, and establish executive-level relationships. The role requires selling six-figure deals, engaging CISOs and CTOs, using MEDDPICC, and collaborating with BDRs, Solutions Engineering, Customer Success, Marketing, Product, and Content teams.

Manage enterprise customer success across the US by guiding onboarding, building stakeholder relationships, executing engagement plans, analyzing usage and health data, addressing risks, coordinating issue resolution, conducting check-ins and business reviews, gathering product feedback, and identifying expansion opportunities. The role owns retention metrics and requires SaaS customer success knowledge, cybersecurity fundamentals, and strong cross-functional communication.