Top Tech Jobs & Startup Jobs in Chicago, IL

The role involves architecture and leadership in managed services for storage and backup, requiring extensive experience with Azure and customer engagement. Responsibilities include system maintenance, troubleshooting, team mentoring, and ensuring operational readiness.

The ServiceNow Engagement Manager will lead client implementations, manage projects, ensure solution effectiveness, provide training and support, and engage in pre-sales activities.

The XaaS Solutions Specialist supports sales teams by managing quotes, orders, and customer interactions to enhance operational efficiency and revenue growth.

The Director of Revenue Enablement is responsible for developing and executing enablement programs across Sales, Marketing, Engineering, and Account Management to drive performance aligned with revenue goals.

Own and execute a portfolio of vendor renewal contracts, build and maintain renewal pipeline and forecasts, coordinate with sales/channel operations and manufacturers, generate quotes 30/60/90 days ahead, maximize manufacturer incentives, and support customers via phone and email.

Serve as the strategic partner and primary relationship owner for a portfolio of managed services customers. Drive customer adoption, satisfaction, retention, profitability, and recurring revenue through executive engagement, QBRs, technology roadmaps, risk mitigation, upsell/cross-sell, and cross-functional coordination with delivery, sales, and leadership.

Lead and scale the Managed Services Customer Success organization (5–10 managers). Build operating model, processes, KPIs, lifecycle programs (onboarding, adoption, value realization, renewal, expansion), drive retention, health monitoring, and account profitability, enable upsell/cross-sell, and align cross-functional teams to ensure strong customer outcomes and executive-level engagement.

Part-time Graphic Designer (20 hrs/week) creating digital and print assets—presentations, marketing collateral, social and event materials—ensuring brand consistency, preparing production-ready files, collaborating with cross-functional teams, iterating on feedback, and maintaining design libraries and templates to support marketing, sales, and internal communications.

Lead planning, coordination, and execution of company internal events and engagement programs. Manage vendors, budgets, timelines, logistics, and cross-functional stakeholders to scale culture initiatives, recognition programs, and large-scale events (SKO, retreats, summits). Build processes, trackers, and communications, support integration efforts, and ensure consistent employee experiences while partnering with HR, Sales, Marketing, and Leadership.

Support Professional Services as the financial subject matter expert for project accounting, profitability analysis, forecasting, pricing, cost allocation, and executive reporting. Partner with PMs, Sales, Accounting, and leadership to improve forecasting accuracy, margin management, and financial governance across a portfolio of customer engagements.