Top Tech Jobs & Startup Jobs in Chicago, IL

Provide technical support to clients for Interactive Brokers' platforms, troubleshooting issues and ensuring effective problem resolution.

The Analyst - Quality Assurance Financial Crime Compliance conducts quality assurance reviews in financial crime compliance, assesses regulatory adherence, and supports cross-functional compliance processes.

The AML Compliance Testing & Monitoring Officer creates annual test plans, executes tests, analyzes results, and communicates findings with stakeholders while ensuring compliance with AML regulations.

Process daily institutional and retail client applications, review documentation, ensure compliance with AML and KYC regulations, and communicate with clients and internal teams.

Conduct AML/financial crime investigations by analyzing client accounts and transactions, identifying red flags, preparing case files and investigative reports, collaborating with stakeholders, and ensuring compliance with AML/CFT regulations and internal policies.

Provide phone, chat, and ticket support for Interactive Brokers' desktop, mobile, and web platforms; troubleshoot connectivity and software issues; escalate and manage wide-scale technical problems.

Provide first-level technical support for Microsoft Windows platforms, assist users with IT issues, and troubleshoot hardware and software problems.

As a Client Services Representative, you will support new accounts, respond to client inquiries, assist processing teams, and ensure compliance with regulatory requirements.

Serve as the first point of contact for clients, guiding them through trading tools, troubleshooting account issues, and collaborating with teams to improve client experience.

Conduct account activity reviews of introducing brokers and their clients to identify suspicious or unusual trading, deposits, and withdrawals. Analyze and summarize data trends, advise management, streamline processes, and ensure compliance with Bank Secrecy Act, USA PATRIOT Act, AML, sanctions, and securities laws.