Top Tech Jobs & Startup Jobs in Chicago, IL

Support new account opening by responding to client and sales inquiries, reviewing application documentation, obtaining missing information, and coordinating account approvals. The role requires cross-referencing databases, ensuring AML and KYC compliance, following regulatory procedures, and collaborating with processing and client service teams. It also involves identifying improvements to the online application and account-opening process while delivering a high-quality client experience.

Investigate client accounts and transactions for money laundering, terrorist financing, and other financial crime risks. Analyze transaction data and client profiles, identify anomalies and red flags, prepare investigative case files and reports, collaborate with stakeholders on escalations, document monitoring activity, and stay current on AML/CFT regulations and emerging financial crime trends.

Monitor and investigate security alerts, triage and contain incidents, analyze logs and endpoint artifacts, document findings, support root-cause analysis, escalate complex events, and participate in security exercises and continuous improvement.

Conduct enhanced due diligence and AML compliance reviews for correspondent foreign financial institution accounts. Responsibilities include reviewing KYC profiles and transactions, performing negative-news and public-domain research, preparing risk assessments, investigating and escalating issues, coordinating documentation and deadlines, supporting procedures and training, and serving as the CAFFI subject matter expert.

Investigate client accounts and transactions for money laundering, terrorist financing, and other financial crime risks. Analyze transaction patterns, identify anomalies and red flags, prepare investigative case files and narratives, collaborate with internal stakeholders, document activity, and maintain knowledge of AML/CFT regulations and emerging typologies.

Conduct enhanced due diligence reviews of high-risk clients and transactions, perform negative-news and public-domain searches, track documentation requests and deadlines, and support compliance with AML, sanctions, Bank Secrecy Act, USA PATRIOT Act, and securities regulations. The role also contributes to process improvements and requires strong organization, communication, technology skills, and independent judgment.

Leads conceptual development and hands-on copywriting for data-driven, multi-channel marketing campaigns. Creates conversion-focused messaging for paid social, display, landing pages, email, and video; partners with growth marketing to test and optimize performance. Develops audience-specific messaging, maintains brand and legal standards, collaborates across teams, and manages multiple creative assignments while ensuring accurate, high-quality deliverables.

Provides phone, email, and chat support to brokerage clients, guiding users through trading platforms and resolving account, funding, tax, permissions, and trading issues. Collaborates with technology, risk, and operations teams, identifies process improvements, and develops expertise in global financial markets and multi-asset trading products.

Provides technical and functional support to clients using Interactive Brokers’ desktop, mobile, and web-based trading platforms. Responsibilities include responding through phone, chat, and tickets; troubleshooting software, connectivity, and platform issues; investigating client-reported problems; escalating bugs; and managing widespread technical issues. The role requires strong analytical, communication, organizational, and problem-solving skills, plus fluency in English and French.

Provides phone, email, and chat support to brokerage clients. Guides users through trading platforms, troubleshoots account, funding, tax, permissions, and trading issues, and collaborates with technology, risk, and operations teams. The role requires strong communication, problem-solving, financial markets knowledge, and comfort using advanced desktop and mobile applications.