Top Tech Jobs & Startup Jobs in Chicago, IL

The Senior Product Manager for Infrastructure Observability will define product vision, collaborate with engineering, drive customer discovery, and enhance Grafana Cloud's observability offerings.

Sell and expand Grafana Cloud and Grafana Enterprise within existing accounts across the Central region. Prospect, manage full sales cycles, meet quarterly and annual quotas, run demos and proofs of concept, manage pipeline and forecasts in Salesforce, handle quotes and order processing, and build strong customer relationships using a consultative approach.

Design, prototype, and ship LLM- and agent-powered AI features for observability. Rapidly iterate with real users, integrate AI workflows with tooling and alerting, collaborate cross-functionally, and ensure scalable, production-ready solutions in cloud-native environments.

Drive outbound prospecting and close net-new enterprise customers across the West region. Manage full sales cycle (demos, POCs, proposals, negotiations), forecast and track pipeline in Salesforce, articulate product value, support trials, and hand off customers to Growth. Meet quarterly and annual sales targets.

Senior Solutions Engineer leading technical pre-sales engagements: demoing Grafana Cloud, qualifying and closing opportunities, delivering presentations, enabling customers, collecting product feedback, and creating documentation and enablement materials to support sales and product teams.

Quota-carrying senior account executive responsible for prospecting and expanding Grafana usage within assigned West-region customers. Manage full sales cycle (demos, POCs, proposals, negotiations), maintain Salesforce pipeline, create quotes, process orders, and hit quarterly and annual targets while articulating value of Grafana Cloud and Enterprise.

Lead and run multi-channel demand generation programs focused on existing customers to drive expansion and cross-sell. Design AI-driven, agentic workflows to automate campaign execution, align marketing signals with sales actions, measure pipeline impact, and optimize programs across email, paid, events, web, in-app, and field channels.

Customer-facing senior solutions engineer who partners with Sales to demo and evaluate Grafana Cloud, drive technical engagements to qualify and close opportunities, gather product feedback, and produce enablement content (docs, blogs, videos). Acts as product expert for customers, presents technical solutions, and supports cross-functional collaboration with Product and Engineering.

Design, implement, test, and operate core backend services for an AI-native context layer: ingestion, indexing, retrieval APIs, multi-tenant SaaS features, tenant isolation, quotas, and observability. Partner across product and infra, iterate quickly from prototype to production, and own system reliability and architecture.

Serve as the primary technical owner for a portfolio of customers, architecting observability solutions, driving adoption, conducting technical reviews and health checks, troubleshooting, enabling customers through training and documentation, influencing product roadmap, and collaborating with engagement and account teams to maximize customer value and ROI.