Top Tech Jobs & Startup Jobs in Chicago, IL

Own technical success for a portfolio of customers by architecting observability solutions, guiding implementation and onboarding, conducting health checks and training, troubleshooting issues, driving adoption and ROI, and representing customer needs to product and engineering teams.

Manage and grow a small set of major enterprise accounts across the US: identify expansion opportunities, build executive relationships, execute account strategies, manage the full sales cycle (demos, POCs, proposals, negotiations), hit quota, and hand off to Customer Success while maintaining accurate forecasts and pipeline in Salesforce.

Lead the design and execution of Grafana's IT SOX program: scope, risk assessment, control design, testing, documentation, deficiency remediation, and external auditor coordination. Assess ITGCs and application controls across cloud/SaaS and ERP systems, leverage AI/automation, manage co-source partners, and report risks and remediation to senior leadership.

Drive outbound and inbound prospecting to generate pipeline for Grafana Cloud. Use Salesforce and Grafana dashboards to research accounts, run multi-channel outreach (email, social, phone), conduct discovery conversations, and collaborate with sales and marketing to meet opportunity and pipeline targets. Leverage data and AI tools to prioritize outreach and improve productivity while building product and ecosystem knowledge.

The Enterprise Account Executive will prospect and grow business, manage forecasts, and track customer data to achieve sales goals. A consultative sales approach is essential, along with strong relationship-building skills during the trial phase and handoff to Customer Success.

Lead and grow the West commercial region by managing five Regional Directors, driving revenue, coaching reps, hiring and developing talent, coordinating cross-functionally with GTM and company leadership, and supporting deal creation and closures.

Lead strategy, negotiation and execution of high-value enterprise commercial transactions (SaaS, self-managed, channel, AI-related). Serve as senior legal partner to sales and executives, manage and mentor Americas commercial attorneys, improve templates/playbooks and processes, advise on privacy, info security and go-to-market initiatives, and leverage AI-enabled legal tech to scale contracting.

Build and maintain Grafana Cloud integrations and observability features across frontend (TypeScript/React), backend (Golang), and monitoring mixins (Jsonnet). Ship end-to-end features, own projects to production, contribute upstream to OpenTelemetry/Prometheus, run on-call for owned services, and communicate designs and demos across teams.

Responsible for prospecting, qualifying, and closing net-new enterprise customers across the West. Manage full sales cycle including demos, proofs of concept, proposals, and negotiations. Maintain pipeline and forecasts in Salesforce, articulate product value, support trials, and hand off customers to Customer Success while meeting quarterly and annual sales targets.

Lead and mentor Growth Account Executives across the West US to drive pipeline and revenue, establish territories and quotas, close complex enterprise deals, build long-term strategic customer relationships, and partner cross-functionally to execute sales strategy.