Top Tech Jobs & Startup Jobs in Chicago, IL

Provide onsite and remote IT support for hybrid and distributed employees. Resolve hardware, software, account access, connectivity, collaboration, and help desk issues; manage tickets, assets, onboarding and offboarding, identity access tasks, endpoint management, and documentation. Support MacOS and Windows environments, conference room technology, printers, and peripherals. Escalate complex issues and partner with Security and IT Engineering on device compliance and access controls.

The Commercial Sales Engineer will collaborate with Account Executives to drive sales opportunities, deliver technical demonstrations, and simplify security concepts for clients, all while growing their technical and customer-facing skills in a fast-paced environment.

The Inside Sales/SMB Account Executive will manage the full sales cycle for SMB accounts, driving new business and collaborating with teams to expand customer relationships.

As a Sales Development Representative, you will identify and secure new sales opportunities, manage leads, and collaborate with the team to enhance the sales process.

Manage and develop the Sales Development Representative (SDR) team to generate sales pipeline, optimize operations, and cultivate a strong team culture.

The Enterprise Account Executive will drive sales growth in cybersecurity by acquiring new accounts, building relationships, and managing sales processes to exceed quotas.

Lead and develop a Commercial sales team focused on driving revenue and building pipelines for small business customers, while collaborating across departments.

Manages a scaled portfolio of cybersecurity customers, driving onboarding, adoption, engagement, renewals, and expansion. Monitors customer health signals, identifies risks, executes intervention plans, and translates technical findings into business priorities. Builds scalable customer success programs, delivers digital education and outreach, maintains customer records, and partners cross-functionally to resolve issues and communicate feedback. The role requires strong communication, organization, customer relationship skills, and the ability to learn cybersecurity concepts.

Owns enterprise customer onboarding from sales handoff through production deployment within 30 days. Leads kickoff and implementation planning, resolves cloud, Linux, networking, container, identity, and security issues, configures NodeZero testing, performs root-cause analysis, and creates reusable support documentation. Collaborates with Customer Success, Engineering, Product, and Sales while occasionally supporting escalated cases and mentoring junior engineers.

Administer and secure identity, email, network, firewall, and collaboration infrastructure for a distributed workforce. Responsibilities include Okta or equivalent SSO management, email security controls, incident response, network administration, routing, switching, VPNs, firewall policies, documentation, vendor management, and infrastructure improvement. The role partners with Security and Help Desk teams, troubleshoots complex issues, supports onboarding and offboarding, and manages moderately complex projects independently.