Top Tech Jobs & Startup Jobs in Chicago, IL

Provides Tier 2 technical support for payment processing, online giving, gateway integrations, and reconciliation issues. Investigates complex customer problems, reproduces defects, analyzes logs and account data, and collaborates with Engineering through Jira. Communicates clear resolutions and workarounds, manages customer expectations, maintains support metrics, and partners with Customer Success in a fast-paced SaaS environment.

Supports project leadership and employees across HR operations, employee relations, investigations, performance management, onboarding, records management, compliance, payroll coordination, and exit meetings. Advises management on employment-law requirements, maintains confidential personnel information, resolves employee concerns, and recommends HR solutions. The role is primarily remote in Texas but requires travel as needed and schedule flexibility, including evenings and weekends.

Own monthly and quarterly close activities, including reconciliations, journal entries, payroll, invoicing, collections, accruals, and cash management. Support tax filings, audits, internal controls, revenue recognition, management reporting, and variance analysis. Administer finance systems, improve accounting processes through automation, and support finance projects and analyses in a high-growth startup environment.

Execute B2B demand-generation campaigns: build and optimize paid search and paid social, create LinkedIn audiences, perform keyword research, report pipeline metrics, prepare QBR decks, and collaborate on quarterly client plans.

Design, build, and maintain scalable AI systems and backend products. Responsibilities include backend development, front-end integration, database performance optimization, data security, debugging, unit testing, code reviews, and building, releasing, and maintaining containerized solutions.

Analyze operational data, build and maintain reporting models, KPIs, dashboards and scorecards. Provide actionable insights to improve network performance and customer experience. Prepare presentations for leadership, collaborate with cross-functional teams, and recommend operational efficiency improvements while maintaining BI best practices and continuing education.

Generate leads, conduct approximately 100 calls weekly, research prospects, identify business needs, build relationships with decision-makers, and schedule sales meetings. Maintain accurate CRM and performance data, collaborate with sales and marketing teams, report pipeline activity, and support promotional initiatives. The representative will communicate about environmental, health, and safety services while working toward phone-sales metrics and regional growth objectives.

Own sourcing and procurement for ingredients, packaging, and branded merchandise. Responsibilities include qualifying suppliers, managing RFQs and purchase orders, negotiating pricing and terms, tracking landed costs, coordinating quality and compliance documentation, building purchasing plans, managing supplier performance, and identifying cost savings. The role partners with Supply Chain, Quality, Finance, Marketing, and Retail in a fast-moving, fully remote environment.

Guide enterprise customers through onboarding, integrations, adoption, and expansion of an AI observability platform. Architect deployment solutions, write custom integrations, advise data science and ML engineering teams, lead technical engagements and escalations, communicate customer needs internally, and promote model transparency, monitoring, governance, and measurable business outcomes.

Leads production operations across a portfolio of game studios, partnering with development and cross-functional teams to improve alignment, reporting, execution, and operational consistency. The role establishes production frameworks, standardizes workflows, supports leadership forums, translates strategy into actionable plans, and advises teams through ambiguity and change. Success requires strong communication, organization, prioritization, problem-solving, and influence without direct authority.