Top Tech Jobs & Startup Jobs in Chicago, IL

Partners with sales executives to drive SaaS revenue through consultative discovery, solution design, technical demonstrations, presentations, RFP responses, security questionnaires, and customer working sessions. Translates customer requirements and technical architecture into business value, creates integration documentation, supports onboarding continuity, handles objections, and provides product feedback. Develops reusable sales assets and maintains expertise in the platform, integrations, and partnership marketing industry.

Reviews new and existing customer credit applications and files, evaluates financial information and risk, makes credit decisions, and negotiates solutions with customers. The role communicates with internal teams, determines custom-order deposits and terms, monitors customer segments, maintains account records, and provides reporting. It requires credit or accounts receivable experience, analytical and negotiation skills, strong communication, organization, and independent decision-making.

Directs the company’s operating infrastructure to support profitable growth. Builds operating systems, dashboards, scorecards, financial forecasting, accountability structures, and leadership cadences across Client Success, Creative, Revenue Operations, and Finance. Partners with the CEO and department leaders to translate strategy into measurable goals, improve resource allocation, strengthen people systems, identify risks, and resolve inefficiencies. Oversees cross-functional change, organizational design, performance management, and execution without personally handling every departmental task.

Provide technical support for customers implementing Soracom’s IoT platform. Investigate and resolve issues with engineers and AI, deliver accurate customer-facing responses, maintain documentation and knowledge bases, and relay customer feedback into product improvements. The role requires networking, cloud, Linux, CLI, AI evaluation, and strong communication skills in a fully remote, multicultural environment aligned with Mountain or Pacific time zones.

Leads Tier-3 security monitoring, threat hunting, incident response, and SLA delivery across multi-tenant environments. Serves as incident commander while engineering detections, SOAR playbooks, integrations, and AI-assisted automation using Python, APIs, LLMs, and cloud security data. Advises clients, reduces alert noise, and aligns operations with NIST, ISO 27001, privacy, and regulatory requirements.

Manage concurrent benefits administration platform implementations from planning through post-launch support. Develop project plans, budgets, timelines, resource allocations, and risk strategies; coordinate cross-functional teams; manage Salesforce releases and enhancements; facilitate stakeholder communications; and drive governance, issue resolution, and successful client go-lives.

Build and maintain scalable backend services, RESTful and GraphQL APIs, database schemas, and cloud infrastructure. Own architecture decisions, optimize performance and reliability, improve CI/CD practices, collaborate across product and engineering teams, lead architecture sessions, review code, and mentor junior developers.

Support the marketing team in developing and executing campaigns, coordinating projects and events, conducting market research, creating and managing content for social media, email, and website, tracking campaign performance, and providing administrative support to ensure aligned and effective marketing initiatives.

Own the full product lifecycle for AI-powered mortgage automation, from customer discovery and product definition through delivery and iteration. Partner closely with Engineering and Design, prototype ideas, write product specifications, define metrics, guide technical architecture decisions, and prioritize scope. Engage mortgage lenders and operations teams, represent customer needs, and collaborate with Sales and Customer Success. The role requires strong technical depth, LLM fluency, customer research skills, data literacy, and approximately monthly domestic travel.

Own the end-to-end strategy, roadmap, launch, and go-to-market execution for Kpler’s North American inland transportation monitoring product. Translate customer needs into data-driven product requirements, collaborate with Engineering, Data, Sales, and Marketing, establish trusted methodologies, and deliver insights through web applications, APIs, and data pipelines. The role requires product discovery, prioritization, competitive positioning, stakeholder management, and ownership of an early-stage product through product-market fit.