Top Tech Jobs & Startup Jobs in Chicago, IL

Lead chargeback representment and recovery operations, manage the operations team and BPO vendors, optimize routing and triage, monitor win rates/SLA adherence, produce performance reporting, serve as primary escalation for complex disputes, and partner with Product/Engineering to automate and scale representment workflows.

The Account Representative will manage direct sales in the Midwest, focusing on Poly and Water-based coating solutions, building customer relationships, executing account strategies, and analyzing market intelligence for growth.

The Technical Support Specialist will manage complex customer queries, support internal teams, troubleshoot technical issues, and mentor peers to enhance customer experiences using AI-driven solutions.

Lead technical implementations and enablement for Airlock Digital's allowlisting platform; partner with customer security and IT teams, drive adoption and measurable outcomes, deliver training and technical support, and represent customer feedback to Product and Engineering.

The Customer Relationship Manager acts as the liaison between engineers and clients, ensuring exceptional service delivery and client satisfaction. Responsibilities include implementing service improvement plans, leading complex accounts, and customizing reporting while providing mentorship to new members.

The Project Manager oversees multiple projects, driving timelines, motivating teams, and ensuring efficient communication while identifying risks and aligning project goals with stakeholder expectations.

Lead AI transformation for strategic Fortune 100 accounts, manage customer portfolios, and develop relationships, driving ROI and cross-functional initiatives to realize AI's impact on business.

As a Cyber Threat Intelligence Analyst, you'll deliver intelligence products, assess threats, manage vulnerabilities, and communicate findings to stakeholders.

The Engineering Manager will lead a team of engineers in industrial automation projects, provide technical guidance, and drive program growth while managing P&L responsibilities.

Management Trainees will undergo a one-year rotational training program in operations, covering areas like warehouse management, data analysis, and leadership development to prepare for future leadership roles.