Top Tech Jobs & Startup Jobs in Chicago, IL

Leads product marketing strategy for AI-driven hardware and software solutions. Owns corporate narrative, positioning, pricing and packaging, competitive intelligence, sales enablement, and market insights. Partners closely with Product, Marketing, and Sales while managing and mentoring two product marketers. Requires executive-level storytelling, technical curiosity, analytical skills, and experience building marketing functions in complex B2B environments.

Develops Redis-powered solutions for enterprise customers by understanding business and technical needs, leading proofs of concept and pilots, collaborating with architects and developers, supporting account strategies, and presenting Redis technology. The role also gathers customer feedback to improve technical materials and inform product and R&D teams.

Leads complex, enterprise-scale programs across Product, Engineering, Operations, Commercial, and leadership teams. Responsibilities include integrated planning, governance, risk and dependency management, investment tracking, executive reporting, resource prioritization, and delivery oversight. The role manages global and multi-regional initiatives, supports executive- and Board-visible programs, and improves program management through data, automation, analytics, and AI.

Manage multiple permitting projects in Arkansas, advising clients, navigating local building codes and zoning, collaborating with municipal staff, and coordinating with product and engineering to improve permitting operations and timelines.

Own customer relationships from Sales handoff through verified handoff to Customer Success. Audit account setup, guide customers through data configuration, registrations, integrations, and platform walkthroughs, document interactions, resolve or escalate issues, manage concurrent onboardings, and coordinate with Sales, Product, Engineering, and Customer Success. Gather feedback and improve onboarding processes and adoption.

Design, build, and optimize scalable backend services, APIs, and data pipelines. Integrate with third-party billing/commerce systems, maintain serverless/event-driven architectures on AWS, ensure security and performance, implement automated tests and CI/CD, mentor engineers, and drive architectural decisions.

Leads end-to-end contract projects for hospitality, commercial, and residential clients. Develops project plans, coordinates quotes, invoices, sourcing, design, logistics, and order fulfillment, and maintains accurate project data. Partners closely with Sales and customers to achieve sales and delivery goals, build trust, solve problems, and drive successful outcomes. Requires strong communication, organization, customer service, technical systems, and spreadsheet skills, with occasional evening and weekend availability.

Provides first-line technical support to residential and small business customers for voice, data, security, video, broadband, and phone services. Troubleshoots issues, documents customer interactions, monitors outages and maintenance events, identifies root causes, implements solutions, and escalates unresolved problems. The role requires managing multiple support tickets, communicating technical information clearly, and working scheduled nights, weekends, and holidays. The position is remote but includes in-person training in High Point, North Carolina.

The Business Development Representative will engage qualified prospects, set meetings for Account Executives, and collaborate with marketing strategies while maintaining records in HubSpot.

Supports project financial administration from setup through invoicing and collections. Prepares invoices, monitors budgets and work-in-progress, reviews project financial performance, communicates with clients, resolves billing issues, supports collections, and assists with month-end revenue review. The role requires strong organization, attention to detail, communication skills, Excel proficiency, and the ability to learn ERP and project management systems.

Analyze high-volume spot freight quote requests across North American FTL and cross-border lanes. Develop competitive, margin-aware rates using market data, historical performance, carrier costs, TMS data, and rate tools. Monitor margins, lane benchmarks, win/loss ratios, and pricing trends while collaborating with sales, carrier teams, account management, and operations. Support pricing strategy improvements and ad hoc analysis and reporting.

Manages customer accounts and logistics operations, coordinates vendors and suppliers, maintains operational data, supports pricing and carrier procurement, drives retention and new business, and partners with sales teams on customer meetings and proposals. The role requires transportation and logistics account management experience, strong negotiation and closing skills, customer relationship expertise, and a degree in Marketing or Business.