Top Tech Jobs & Startup Jobs in Chicago, IL

The Client Success Manager drives client adoption, builds partnerships, monitors key health indicators, and translates business challenges into actionable learning strategies.

Serve as primary technical product owner translating strategy into prioritized technical roadmaps and user stories, manage backlog, support cloud modernization, APIs and microservices, coordinate multiple Scrum teams, validate delivery, and communicate progress and risks to stakeholders.

Lead design, build, and operate scalable backend services for Maps, Location, and Directory search. Collaborate with cross-functional teams, own product components, apply CI/CD and SDLC best practices, optimize data and query performance, and iterate rapidly based on user feedback and data.

Own relationships with a portfolio of institutional clients (fintechs, exchanges, wallets, payment providers). Drive onboarding, adoption, retention, and expansion; coordinate cross-functional teams to resolve issues; monitor customer health and mitigate renewal risks; act as customer advocate to influence product and operational improvements.

Design, build, and maintain Data Vault 2.0 data warehouse and Power BI solutions. Develop ETL pipelines, data models, reusable datasets, and data governance. Perform profiling, cleansing, migrations, and collaborate with infrastructure teams to optimize data delivery, automation, and reporting.

Execute and QA multi-format event campaigns (webinars, sponsored/hosted events) using documented templates. Build emails, landing pages, registration flows, and recurring webinar schedules across HubSpot, Customer.io, Zuddl, Sanity, and Sequel. Keep Asana updated, track timelines, manage lists/segmentations with light Salesforce use, and communicate status/escalations to stakeholders.

Drive new business for Fleetio by prospecting and closing mid-market customers. Conduct consultative sales, perform web-based demos, manage inbound and outbound pipeline, negotiate pricing, and collaborate cross-functionally to grow ARR. Role requires consistent follow-up and up to 20% travel.

Own and maintain the companys data infrastructure and pipelines. Design, build, and monitor ETL/ELT workflows and data architecture; integrate SaaS sources; enforce data quality, standards, and governance; partner with stakeholders to deliver analytics-ready data and meet data availability SLAs.

Lead design and launch of a partner program to recruit, onboard, enable, and retain brokers, TPAs, carriers, staffing, and technology partners. Build program infrastructure, co-marketing and demand-generation initiatives, partner enablement, CRM tracking, analytics, and reporting. Align partner activities with sales to drive partner-sourced pipeline and revenue while scaling processes and playbooks for long-term growth.

Manage and grow organizational partner relationships to drive leads and product adoption. Coordinate partner marketing, enable sales with partner-related materials, assist finance with partner reporting, collaborate cross-functionally (sales, marketing, customer success), and identify and onboard new partnership opportunities to enhance ParentSquare usage.