Top Tech Jobs & Startup Jobs in Chicago, IL

Leads strategy and execution for customer retention, expansion, product adoption, and lifecycle engagement in a B2B SaaS environment. Builds signal-driven programs using product usage, health scores, behavioral data, and lifecycle milestones. Partners across Customer Success, Product, Revenue, and Demand Generation, supports customer advocacy, owns growth-related metrics, and builds a customer marketing team.

Audit backend services, APIs, databases, queues, and data flows for scalability and reliability issues. Identify bottlenecks, document findings, and implement production fixes including code refactoring, schema redesign, caching, indexing, query optimization, and service restructuring. Partner with engineers through pairing, reviews, and handoffs. Conduct performance and load testing while improving system latency, resilience, and infrastructure efficiency.

Manage the full lifecycle of client programmatic advertising campaigns, from planning and pre-sales support through execution, optimization, reporting, and wrap-up. Serve as a primary resource for clients, sales, and operations; provide targeting, budget, audience, and creative recommendations; resolve escalations; track campaign status in Salesforce; and identify upsell opportunities. Collaborate with US and India operations teams and train Customer Success colleagues on programmatic best practices.

Own paid media strategy and execution for B2B client accounts across Google, LinkedIn, Meta, Microsoft Ads, and other platforms. Build and optimize campaigns, manage budgets and pacing, develop audience and creative tests, monitor performance metrics, and ensure tracking and attribution accuracy. Create client-facing reports and recommendations, collaborate with strategy, analytics, and creative teams, and experiment with AI-powered workflows and automation to improve campaign efficiency and performance.

Generate qualified meetings through phone, LinkedIn, email, and other outbound channels. Conduct cold discovery, follow up on demo requests, personalize outreach, collaborate with demand generation and account executives, and meet quota. Become proficient in UserGems and use it for prospecting. The role is fully remote with occasional travel for conferences, company events, and off-sites.

Performs general ledger accounting, month-end close, bank reconciliations, cash monitoring, accounts payable, vendor management, grant disbursements, audit and tax support, budgeting analyses, and 1099 reporting. The role also documents processes, strengthens internal controls, identifies automation opportunities, and supports accounting systems improvements. This is a full-time remote position requiring Eastern Time work hours and travel to company events two to three times annually.

Build and operate custom AI agents for private-market clients end to end, from discovery and requirements through deployment, rollout, adoption, and ongoing iteration. Design agentic systems with retrieval, context design, tool and MCP integrations, orchestration, evaluation, observability, and cost controls. Work directly with clients, make product and engineering trade-offs, manage cloud infrastructure, document solutions, train users, and mentor less experienced engineers.

Designs, implements, operates, and optimizes database and data-management systems supporting classified intelligence missions. Responsibilities include data architecture, SQL and NoSQL database administration, query and throughput optimization, ETL pipeline optimization, performance monitoring, capacity planning, documentation, backup and restore, audit logging, and continuity planning. The role requires onsite work in the Washington, DC region, U.S. citizenship, and a final Top Secret clearance with SCI eligibility or access.

Build and own Dia’s enterprise administration products, including the Admin Console, entitlement and provisioning APIs, identity and policy configuration, usage metering, commerce integrations, and Atlassian Admin Hub integration. Partner with platform and client engineers to deliver enterprise features across web and native clients, establish technical direction, and shape the enterprise roadmap in a high-ambiguity startup environment.

Provide remote, high-touch support to clinical trial sites using credentialing, authentication, and clinical technology platforms. Guide users through MFA enrollment, troubleshoot login and identity verification issues, conduct virtual training, monitor adoption metrics, document resolutions, escalate complex problems, and collaborate with sponsor, product, and technical teams. The role supports system migrations, user adoption, and uninterrupted access to clinical trial technologies while improving support resources and workflows.