Top Tech Jobs & Startup Jobs in Chicago, IL

Own and grow Bazaarvoice’s strategic relationships with LLM and AI platform partners. Lead executive account management, joint roadmapping, QBRs, integration optimization, success measurement, renewals, and commercial expansion. Coordinate Product, Engineering, Legal, Finance, Strategy, and GTM teams to scale pilots into enduring integrations, navigate data privacy and usage issues, and demonstrate partner ROI. Represent Bazaarvoice with senior executives while developing new partner-assisted business opportunities.

Leads customer research projects from scoping through stakeholder-ready delivery, serving as the primary research advisor and accountable owner for assigned enterprise accounts. Responsibilities include developing research solutions, writing and editing quantitative and qualitative questionnaires, creating analysis plans, presenting insights, improving AI-generated research outputs, collecting product feedback, and managing direct reports. The role supports customer retention, expansion, and successful pilot conversions through high-quality research outcomes.

Design and test AI-powered tax workflows, evaluate generated tax analysis, and convert tax engagements into structured processes. Implement workflows with accounting firms and corporate tax teams, configure customer solutions, and support quality reviews. Translate customer feedback into product improvements while collaborating with product, engineering, and data science teams. Research U.S. federal tax sources, document best practices, and create reusable workflow templates.

Own complex enterprise Linux support escalations from initial report through root-cause analysis and resolution. Debug kernel, system, storage, networking, performance, container, virtualization, cloud, and HPC issues. Serve as senior technical contact for strategic customers, mentor support engineers, improve escalation standards, drive defects into Engineering, contribute automated tests, create documentation, participate in on-call and release reviews, and engage with open-source communities.

Drive national sales growth in multifamily and student housing markets by identifying prospects, developing consultative technology solutions, managing the sales funnel, negotiating contracts, forecasting accurately, and closing large agreements. Build relationships with developers, owners, and C-level contacts while collaborating with solutions engineers, attending industry events, meeting clients, and achieving sales quotas. Travel typically comprises 30–40% of the work week.

Own retention, renewals, expansion, onboarding, and strategic outcomes for 10–30 enterprise customer accounts. Build executive relationships, lead complex change management, develop account plans, identify creative strategy gaps, conduct executive business reviews, and provide customer feedback to Product and Leadership. Use Motion and its AI agent, Runneth, to improve creative testing workflows and customer impact.

Leads technical strategy and operations supporting industrial decarbonization in textile manufacturing. Coordinates climate technology research, utility and process engineering evaluations, methodology development, knowledge management, strategic communications, workshops, and cross-functional execution. The role translates complex technical information into frameworks, presentations, documentation, and actionable initiatives while improving technical decision-making and collaboration among internal teams, consultants, and external partners.

Build and launch internal tools, workflow systems, operations software, and AI-enabled automations across affordable housing operations. Translate business processes into scalable technical solutions, prioritize a product roadmap, and measure business outcomes. Responsibilities span maintenance optimization, expense reconciliation, vendor-payment anomaly detection, resident-renewal analytics, and operational efficiency. The role requires hands-on product and BizOps experience, rapid iteration, technical fluency, and practical use of AI, LLMs, data, dashboards, and SQL.

Own and optimize automated customer journeys across onboarding, adoption, renewal, and expansion readiness. Lead discovery with Customer Success teams, build automation and AI-driven workflows, establish triggers and handoffs, and manage programs from planning through iteration. Partner cross-functionally with Marketing, RevOps, Product, Support, and Sales. Use customer data, health scores, and telemetry to prioritize initiatives, measure impact, and improve retention, adoption, and revenue outcomes.

Leads grant-funded healthcare projects involving system planning, acquisition, implementation, integration, process improvement, and strategic initiatives. Provides consulting, subject matter expertise, vendor and client guidance, project leadership, and mentorship. Supports grant acquisition, research and development, standards creation, and organizational improvement. The role requires a bachelor's degree or equivalent experience and at least five years of experience. It is full time, based in Virginia, and partially remote.