Top Tech Jobs & Startup Jobs in Chicago, IL

Manage a portfolio of university clients as their primary contact, guiding onboarding, training, implementation planning, ongoing consultation, renewal, and expansion. Build trusted relationships, explain complex data to technical and non-technical audiences, coordinate multiple priorities, and travel approximately 40% for client visits, conferences, and team meetings. The role is fully remote but limited to candidates residing in specified U.S. states.

Leads ZoomInfo’s global income tax provision, tax accounting policies, federal tax compliance, tax receivable agreements, domestic audits, and technical tax research. Oversees SOX controls, process automation, direct-tax technology improvements, and tax software implementations. Manages two direct reports, mentors the tax team, and advises Finance, Legal, and Sales stakeholders on tax implications and commercial structures. The role requires quarterly travel to the Vancouver, Washington office and may be hybrid or fully remote.

Manages client relationships and service delivery for managed security services engagements. Coordinates workstreams, contractual commitments, business reviews, reports, onboarding, remediation plans, and operational outcomes. Acts as the primary customer contact, communicates technical and investigative findings, supports renewals and budgeting, and identifies cyber and operational risks. Requires technical knowledge of cloud, networking, Windows, security operations, vulnerability scanning, and disaster recovery, with domestic travel up to 10%.

Leads client-facing portal discovery and requirements gathering for Victim Services Suite implementations. Documents requirements, creates wireframes and CRM mappings, develops user stories and acceptance criteria, reviews portal builds, supports UAT and defect retesting, and validates functionality against customer needs. Collaborates with developers, CRM consultants, project managers, and implementation teams while maintaining accurate documentation throughout delivery.

Build and own Keycard’s infrastructure platform, including bring-your-own-cloud deployments, multi-tenant and single-tenant cells, infrastructure as code, Kubernetes operations, releases, upgrades, observability, security guardrails, and audited break-glass workflows. Develop tooling and agents for installation, diagnostics, and operational support. Define compatibility matrices, deprecation policies, and upgrade processes while partnering directly with enterprise cloud and security teams.

Own customer relationships from implementation through ongoing operations and expansion. Lead launches, coordinate integrations, manage project plans, monitor service levels, triage issues, deliver reporting and business reviews, analyze outcomes and ROI, identify growth opportunities, and communicate customer feedback to product teams. The role requires customer success or implementation experience, project management, data fluency, LLM familiarity, and HIPAA knowledge.

Own the strategy, roadmap, and execution of AI-powered conversational products across ChatGPT, WhatsApp, RCS, and other platforms. Lead MCP and API integrations, LLM-powered homeowner qualification and contractor matching, messaging journeys, compliance, CRM connectivity, product analytics, and zero-to-one launches. Partner with Engineering, Legal, Marketing, and integration teams to deliver scalable, revenue-generating customer acquisition experiences.

Own a product area end to end, from problem definition and roadmap prioritization through delivery and go-live. Create detailed PRDs, enforce sprint discipline, coordinate engineering, design, quality engineering, customer success, and executives, and translate customer feedback into product improvements. The role requires 0-to-1 product experience, strong documentation, AI-enabled execution, and the ability to lead complex B2B SaaS initiatives across multiple teams.

Lead product strategy, roadmap execution, and measurable outcomes for an AI-enabled refinance title decisioning platform. Translate strategy into requirements, user stories, and acceptance criteria; prioritize initiatives against OKRs; and partner with engineering, data science, operations, sales, and marketing. Monitor product health, accuracy, costs, service levels, and performance through metrics and dashboards. Manage stakeholders, customer onboarding, continuous improvement, and automation opportunities across a regulated real estate workflow.

Supports project and program managers across scope, contracts, schedules, budgets, quality, documentation, procurement, vendor onboarding, equipment logistics, and project transitions. Coordinates data and stakeholder communications, maintains project records and insurance certificates, supports QA/QC documentation, and manages equipment purchasing and inventory. The role requires strong organization, communication, multitasking, project coordination, procurement, logistics, and project management software skills, with 5% to 10% travel to job sites.