Top Tech Jobs & Startup Jobs in Chicago, IL

Manage enterprise software customer relationships, success plans, business reviews, retention, advocacy, health metrics, ROI analysis, and product feedback. Collaborate with internal teams to resolve issues, drive product adoption, and identify growth opportunities. The role requires SaaS experience, CRM proficiency, leadership experience, strong communication, and domestic travel up to 25%.

Provides first-line technical and client support for software solutions by responding to inquiries, troubleshooting issues, prioritizing tickets, documenting resolutions, escalating complex problems, and maintaining knowledge-base content. The role requires strong communication, organization, time management, and relationship-building skills, along with familiarity with Linux, SQL, and Python or Perl scripting. Work is remote, Monday through Friday, during Eastern Time business hours.

Manage paid social campaigns across Meta, LinkedIn, TikTok, Reddit, and other platforms. Develop media plans, execute and optimize campaigns, manage budgets, validate tracking, analyze large datasets, and produce reports and performance insights. Collaborate with strategy, analytics, creative, project management, and ad operations teams while testing new audiences, ad products, and measurement approaches.

Serve as a trusted advisor to institutional investor clients, managing retention, renewals, account growth, downsell mitigation, contract transitions, and client value realization. Partner with internal teams to deliver solutions and maintain strong client experiences. The role requires institutional investment knowledge, relationship management, negotiation, risk assessment, analytics-informed account strategy, and ownership of revenue outcomes across a book of business.

Manages the SBA loan portfolio through credit analysis, underwriting, renewals, annual reviews, risk mitigation, compliance monitoring, and past-due management. Prepares credit packages, supports client relationships, mentors servicing staff, and coordinates action plans for downgraded loans. The role requires analyzing financial statements, applying SBA regulations, making lending decisions, and collaborating with bankers and clients. It is full-time, requires up to 10% travel, and may involve evening or weekend flexibility.

Confirms and qualifies in-home sales appointments through inbound and outbound calls. Verifies homeownership, project scope, and decision-maker availability; maintains Design Consultant schedules; reinforces appointment expectations; documents updates in the CRM; and communicates schedule changes. The role focuses on improving customer satisfaction while reducing cancellations, reschedules, and no-shows.

Manage and optimize paid search campaigns across Google Ads and Microsoft Ads, including search, display, shopping, Performance Max, demand generation, and YouTube. Lead client calls, explain performance, recommend strategies, and support account growth and upselling. Collaborate with creative teams, optimize e-commerce product feeds, monitor industry trends, and provide cross-channel marketing insights. Manage multiple client accounts while tracking workflows and deadlines through project management tools.

The Director, Media leads global B2B media strategy, planning, activation, optimization, and measurement across select accounts. The role partners with Strategy, Client Services, regional leadership, and agency partners to create omnichannel campaigns, develop audience insights, guide investment decisions, and strengthen senior client relationships. Responsibilities include team leadership, mentoring, thought leadership, competitive analysis, pitch support, and advancing media capabilities, technology, and innovation across the agency.

Own end-to-end EAM implementations from analysis through go-live. Lead customer workshops, translate business requirements into platform configurations, configure workflows, structures, integrations, and reporting, and manage multiple projects within scope, budget, quality, and timelines. Train users and support adoption while collaborating with consulting, product, and support teams. Contribute to improving implementation practices and explore AI-driven optimization opportunities.

Develop and maintain features for a podcast subscription platform using PHP and Laravel. Scale the application, support user and administrator experiences, build website embeds and third-party integrations, and help apply AI tools to accelerate development and improve code quality and security. Collaborate within a small, Agile-oriented remote team while evaluating technologies and influencing the evolving product stack.