Top Tech Jobs & Startup Jobs in Chicago, IL

Provides inbound phone support to providers and collection staff regarding claim status. Explains billing processes and timing, coordinates with internal departments to resolve inquiries, meets customer service and quality standards, maintains agent availability goals, follows procedures, identifies system or process issues, and completes assigned tasks.

Leads product and UX design strategy across web and mobile products, owns the design system, identifies and prioritizes UX improvements, and partners with Product and Engineering. Supervises, mentors, and develops a small product design team while conducting research, wireframing, prototyping, and interface design. Engages customers and Operations staff, contributes to product planning, establishes design standards, guides AI-assisted design practices, and reviews complex or high-visibility work.

Support and enhance enterprise compliance programs by monitoring escalations, researching regulations, performing control testing and data analysis, preparing management and regulatory reporting, managing investigations and regulatory responses, and collaborating with multiple lines of business to implement improvements.

Handles first-party homeowner property claims from investigation through resolution. Responsibilities include assessing liability and damages, interpreting policies, making coverage and payment decisions, managing claim workloads, communicating with policyholders, agents, contractors, and vendors, reviewing estimates and engineering reports, documenting claim files, and resolving complex claims up to $100,000. The role is fully remote within eligible U.S. states, with some travel required.

Review and QA month-end close packages for a portfolio of ecommerce and CPG clients, ensure GAAP-compliant accounting, reconcile ecommerce payouts and inventory across channels/3PLs, maintain QBO environments and integrations, sign off financial packages, provide feedback to bookkeepers, and support budgeting and financial modeling for clients.

Lead study design, survey development, questionnaire quality, data analysis, and client-ready reporting for financial services research. Interpret findings with client teams, translate results into actionable business insights, apply analytical methods, and ensure accuracy, clarity, timeliness, and integrity across multiple projects.

Develop and operate highly scalable backend systems and AWS infrastructure. Responsibilities include maintaining Python HTTP services, working with DynamoDB, Elasticsearch, and Redis, provisioning cloud resources through infrastructure as code, reasoning about distributed systems, and owning software from design through monitoring. The role also focuses on reliability, security, performance, cost optimization, observability, technical roadmaps, and collaboration with engineering and product stakeholders.

Owns Salesforce CPQ configuration, approval processes, automation, custom objects, reporting, data quality, integrations, troubleshooting, and deployments. Partners with Sales, Sales Operations, Marketing, and leadership to translate business needs into scalable solutions. Responsibilities include QA/UAT, data imports and deduplication, connected sales technology management, documentation, user training, and leading Salesforce projects.

Leads global accounting and controllership operations, managing a 20-plus-person team across multiple countries. Oversees financial reporting, close processes, consolidations, tax compliance, audits, internal controls, cash management, banking, and covenant reporting. Partners with the CFO on financial strategy, risk management, budgets, M&A, debt, and private equity sponsor reporting. Drives accounting policy development, systems implementation, automation, process improvement, and scalable global finance operations.

Own the full enterprise sales cycle for cybersecurity solutions across the Northeast, from prospecting and inbound leads through close. Build executive relationships with CISOs and security leaders, manage complex SaaS and security deals, develop territory plans, exceed revenue targets, and cultivate channel partnerships. Collaborate with solutions engineering, customer success, product, marketing, and cybersecurity teams while maintaining accurate CRM records.