Top Tech Jobs & Startup Jobs in Chicago, IL

Provide front-line technical support to Shopify merchants via email and chat, triage and escalate issues to engineering, perform QA on new features, update documentation, and maintain clear customer communication during problem resolution.

Lead demand and inventory planning across e-commerce, marketplaces, wholesale, and retail. Build rolling forecasts, run monthly S&OP, prioritize constrained inventory allocations, own open-to-buy and inventory investment, design replenishment automation, manage supplier reorder decisions, and develop planning systems, dashboards, and standards. Manage one planner and grow the planning function while working cross-functionally with Merchandising, Sales, Retail, Operations, Production, and Finance.

Own product strategy for a B2B SaaS property-management platform: research market needs, define roadmaps, write requirements and user stories, prioritize features, partner with design, engineering, marketing and customers, measure KPIs, and enable internal teams and sales.

Production-focused instructional designer to convert clinical gynecology materials into clear, learner-ready Articulate Rise modules, PowerPoint decks, job aids, and reference materials. Requires strong writing, content structuring, visual design, SME collaboration, and rapid iteration.

Join as a founding full-stack engineer to build an AI-native enterprise platform (agents, connectors, RAG, workflows). Own end-to-end product areas, design reusable primitives, ensure production readiness, work directly with customers, and shape roadmap and engineering practices.

Lead pre-sales and post-sales technical engagements to help customers adopt Aiven's managed open-source services. Conduct proofs-of-concept, ensure customer stability and enablement, support sales processes, create technical content (blogs, webinars, talks), and travel up to 20% to build and maintain customer relationships.

Provide post-sales technical support and troubleshooting for Fortanix platform; deploy, implement, upgrade, and optimize solutions; reproduce and qualify issues; perform root cause analysis; publish knowledge base content; collaborate with Development, Sales, and QA; and provide 24x7 on-call support as needed.

Lead enterprise AI architecture strategy and roadmap; design scalable AI, data, and integration architectures; establish reusable frameworks, standards, and governance; drive platform and technology selection; ensure security, compliance, and responsible AI; partner with business leaders and mentor teams to deliver enterprise-scale AI solutions.

Lead technical direction with the CTO, architect and build high-scale distributed systems, mentor engineers, ship product roadmap, manage cloud infrastructure and orchestration, enforce CI/CD, testing and fault-tolerance, and collaborate with product and business teams while leveraging AI/ML frameworks.

Manage client invoice processing, monthly retainers, account reconciliations, and collections. Post AR entries, apply payments, update customer records, prepare accruals and statements, and support accounting reporting and ad-hoc projects.