Top Tech Jobs & Startup Jobs in Chicago, IL

Provides Level 1 technical support to restaurant managers using PAR OPS. Responds to phone and email requests, diagnoses and troubleshoots software issues, escalates complex problems, and manages tickets in Service Cloud. Maintains knowledge-base and SharePoint content while analyzing root causes and resolving issues under time constraints. Collaborates with senior analysts, team leads, and management. The role requires strong written and verbal communication, customer service, independent problem-solving, organization, and basic Excel skills.

Territory Account Specialist responsible for prospecting, selling, and maintaining long-term care and assisted living accounts within an assigned territory. Build relationships with distribution, GPOs, and regional partners, execute business plans, support installations, manage pricing with Revenue Management, maintain CRM and expense systems, attend trade shows, and travel frequently to meet sales targets and account service goals.

Handle 20–30 inbound B2B sales calls daily, qualify opportunities, run the full sales cycle to close, manage pipeline in HubSpot, meet KPIs/quotas, sell telecom/connectivity and broader tech solutions, escalate complex deals to specialists, and grow post-sale customer relationships to protect and expand recurring revenue.

Lead end-to-end product design for AI-enabled web and mobile experiences. Create scalable frameworks, wireframes, prototypes, and production-ready UI while governing design systems and accessibility standards. Partner with Product, Engineering, Research, Content, and Enablement teams to shape strategy, validate solutions, and ensure technical feasibility. Use AI tools with human oversight, mentor designers, lead critiques, and establish quality standards for intuitive, consistent, and inclusive experiences.

Support the State Director in fundraising and donor relations by planning and executing events, cultivating donors, managing stewardship, assisting with grants, maintaining donation records, and leading marketing and community outreach to advance statewide program revenue goals.

Provide high-level administrative support to CEO, COO, and CFO, manage office operations, coordinate projects and compliance, handle bookkeeping and accounts payable in QuickBooks, create reports and presentations, assist with hiring and event planning, and oversee policy implementation and audits.

Serve as first-point escalation for technical and process issues in managed security services. Provide SME support, incident RCA, crisis management, change coordination, trend analysis to reduce incidents, hardware troubleshooting, vendor coordination, and prepare status reports. Participate in stakeholder meetings, drive service improvements, estimate effort for projects, train new team members, and maintain documentation.

Manage end-to-end payroll and benefits operations, ensuring accurate, compliant multi-state payroll processing and benefits administration. Lead a team, manage vendors, drive process improvements, oversee compliance (ERISA, COBRA, ACA, HIPAA), handle audits, and partner with HR, Finance, and brokers to optimize systems, reporting, and employee experience.

Develop and grow partnerships with key e-commerce retailers across the U.S. to increase sales volume and move mix toward value-added products. Prospect and manage accounts, create partnership plans, provide market and competitive intelligence, produce forecasts and budgets, represent the company at trade shows, and collaborate across departments to meet sales targets.

Lead and develop a regional team of commercial lines sales representatives to drive profitable growth. Manage territory and agency strategies, ensure execution of corporate distribution plans, monitor KPIs (new/total premium, retention, loss ratio, profitability), support key agency relationships, collaborate with underwriting/claims/product teams, provide market intelligence, and enforce performance accountability and expense discipline.