Top Tech Jobs & Startup Jobs in Chicago, IL

Entry-level operations role supporting Customer Care, Customer Master, Pricing, and AR/Collections. Execute defined tasks within SOPs, maintain and validate customer data, use CC360/Service Cloud and Genesys, assist KPI tracking and reporting, support cross-functional coordination, and participate in continuous improvement and knowledge management.

Lead pricing administration and strategy: maintain item-level cost/price records, ensure ERP alignment, provide pricing analytics, support key account and contract pricing, mentor analysts, and drive continuous improvement and ad-hoc pricing projects.

Drive North American business growth by developing strategic customer relationships, identifying project opportunities, and delivering engineered HVAC and water-system solutions. Use consultative selling, technical assessments, proposals, and negotiations to close deals, maintain pipeline/CRM data, and meet revenue and profitability targets. Travel 40-60% for customer meetings and events.

Lead development and implementation of advanced reporting, predictive models, segmentation, donor lifetime value and multi-year forecasting. Apply AI/ML, NLP, and automation to optimize fundraising, design experiments, maintain data systems, and advise leadership while coordinating cross-team analytics and training.

Lead and scale 3Cloud's Advisory service line and enterprise AI agenda. Set strategy, operating model, offerings, governance, and cross-functional alignment. Drive commercial performance, develop leadership, embed AI into advisory portfolios, and ensure measurable business outcomes. Sponsor major pursuits and establish repeatable go-to-market motions and operating discipline.

The Senior Business Systems Analyst collaborates with stakeholders to translate business requirements into technical specifications, manages requirements throughout the project lifecycle, and ensures alignment with organizational goals while enhancing efficiency in processes.

Process bi-weekly U.S. and Canadian payroll using ADP Workforce Now; ensure accurate wages, taxes, deductions, reconciliations, and compliance; handle payroll inquiries, year-end reporting, audits, and cross-functional coordination.

Lead enterprise AI strategy, architecture, and delivery to move models from prototype to production. Build and manage AI platform and architecture teams, set roadmaps and standards, ensure integrations with enterprise systems, enforce AI governance and compliance, and optimize model performance and cost.

Define and drive Coursera's multi-quarter mobile strategy and vision. Lead end-to-end product lifecycle for native iOS/Android apps, partner with engineering, design, data science, and marketing, use experimentation and research to prioritize work, influence cross-org investment decisions, and raise product craft to improve discovery, engagement, retention, and measurable business outcomes for millions of learners.

Design, build, and support Data Services and integrations for SaaS products. Implement and maintain REST APIs, modularize code into services, convert backlog into features, support client sandbox/configuration and custom integrations, and manage project activities from scoping through deployment.