Top Tech Jobs & Startup Jobs in Chicago, IL

Provide bilingual English and Spanish customer support by phone for top-tier client brands. Assist customers, resolve concerns, guide users toward answers, and de-escalate challenging interactions. The role requires a professional demeanor, a quiet workspace, dedicated Windows computer, quality headset, and installation of company security software and a 2FA app. Commitment is 10 hours weekly for approximately 90 days, with flexible scheduling across weekday and weekend project hours.

Lead strategic development for creative briefs and campaigns: uncover audience insights, translate business objectives into briefs, support concept development, assist pitches and new-business strategy, collaborate with creatives and clients, and conduct research to convert data into actionable insights.

Own post-sale customer success for high-impact SaaS accounts, including onboarding, implementation, adoption, renewals, relationship management, issue resolution, QBRs, and customer advocacy. Partner cross-functionally with Sales, Product, Engineering, and Business Operations while developing scalable customer success playbooks, processes, tooling, and engagement strategies. The role requires strategic account management, technical fluency, executive communication, and comfort operating in an early-stage startup.

Onboard new brand customers, coordinate kickoffs, prepare materials, lead platform setup and training, monitor account health, handle support questions and escalations, document customer feedback, and contribute to customer-success playbooks. Build expertise in eCommerce, DTC brand operations, and martech while helping customers adopt OuterSignal and turn data into action.

Leads integrated global go-to-market strategy and marketing planning for Marathon releases, seasons, and franchise moments. Develops audience-led acquisition, reactivation, retention, and engagement plans; coordinates cross-functional and regional teams; manages GTM operating rhythms, risks, budgets, agencies, and paid media. Establishes KPIs and measurement plans, evaluates campaign performance, and uses player, market, and business insights to optimize marketing investments and future initiatives.

Manage client onboarding, campaign execution, optimization, reporting, and ongoing account relationships for CTV and digital advertising clients. Collaborate with Sales, Ad Operations, Finance, Product, and vendors to exceed client goals. Responsibilities include retaining and growing accounts, identifying upsell opportunities, analyzing campaign performance, presenting recommendations, troubleshooting issues, forecasting revenue, and managing at-risk account plans.

Owns reliability analysis for mission-critical electrical systems in data centers. Develops electrical BIA and FMEA packages, defines monitoring and maintenance strategies, validates one-line diagrams and redundancy assumptions, and recommends testing, spare-parts, redesign, and risk-reduction actions. Supports root-cause analyses, commissioning, vendor reviews, workshops, and design changes while communicating technical risks and tracking reliability improvements. Requires travel of 25% to 40% and occasional maintenance-window support.

Own Bridge’s data function by building reliable pipelines, ETL orchestration, dbt models, marts, data products, dashboards, alerts, and self-service analytics. Investigate ambiguous business questions, improve data quality, structure business context for AI systems, and develop AI-powered tools and evaluations. The role also requires documentation, testing, code review, training, and cross-functional support.

Develop and grow an eastern Wisconsin territory by retaining industrial and municipal customers, identifying new opportunities, presenting process instrumentation and flow-control solutions, preparing quotes, negotiating terms, and closing sales. The representative manages customer relationships, coordinates delivery and installation, supports troubleshooting, maintains CRM activity records, and collaborates with OEM, engineering, and technical teams. The role requires three to five years of outside sales experience, mechanical aptitude, strong communication skills, and a valid driver’s license.

Lead external communications for Karat’s CEO, serving as a PR and communications advisor. Own media relations, thought-leadership campaigns, executive platform development, ghostwriting, speaking strategy, media preparation, and PR agency management. The part-time role operates remotely but requires consistent schedule overlap with executives in the Greater Seattle Area.