Top Tech Jobs & Startup Jobs in Chicago, IL

Implement Command Alkon dispatch software solutions for customers, including configuring customer environments and SQL Server. Deliver product training, translate business requirements into software functionality, diagnose operational problems, and identify process improvements and additional product opportunities. Collaborate with internal teams and customers to complete implementations, meet support SLAs, and provide an effective customer experience.

Own the self-serve customer growth strategy from signup through paid conversion. Analyze funnels, cohorts, retention, segmentation, and user paths to identify activation opportunities and recommend measurable product and go-to-market improvements. Assess competitors, model market opportunities, advise on pricing and packaging, and communicate product insights to senior leaders and cross-functional teams across global time zones.

Supports product lifecycle activities from customer discovery through launch. Conducts research, translates findings into product requirements, writes Linear tickets, collaborates with engineering and design, prototypes concepts, supports launches, tracks metrics, evaluates feedback, recommends iterations, and contributes to product strategy. Partners with marketing, education, sales, customer success, and other teams across multiple projects.

Manages complex general liability claims across construction, crane, mining, and excess and surplus lines. Responsibilities include determining coverage and liability, setting reserves, managing litigation, preparing coverage letters and loss reports, negotiating settlements, controlling claim expenses, attending mediations and trials, analyzing claim trends, ensuring regulatory compliance, and supporting business partners and customers.

Own post-sale relationships with enterprise customers by driving Qualys adoption, technical enablement, renewals, retention, upsells, and account growth. Lead business reviews, demonstrations, proof-of-concepts, roadmap discussions, and technical workshops. Manage customer pipelines, respond to RFIs and RFPs, coordinate partners, qualify opportunities using MEDDPICC, and communicate customer feedback to Product and Engineering. The role combines cybersecurity expertise, technical credibility, executive communication, and quota-carrying commercial responsibility.

Supports DoD FBWT reconciliation, financial data quality, audit readiness, and financial reporting. Investigates undistributed transactions, traces data across accounting and entitlement systems, develops Databricks and SQL queries, validates Advana dashboards, analyzes financial statements, documents root causes, and supports audit samples and leadership reporting.

Create high-impact technical education and brand content for developers across written, video, interactive, CLI, and open-source formats. Translate complex networking, infrastructure, and AI concepts into engaging experiences, collaborate with product and engineering teams, provide and receive critique, and establish ngrok as an authority in developer tooling. The role emphasizes exceptional writing, technical building skills, audience insight, and quality over publishing cadence.

Own the commercial success of a portfolio of strategic enterprise accounts, including renewals, retention, expansion revenue, forecasting, and multi-year account strategies. Build executive relationships, lead business reviews and complex negotiations, coordinate cross-functional resolution efforts, and represent client needs internally. Mentor other Account Managers and use generative AI tools for account planning and communications while protecting confidential information.

Leads client engagements with healthcare executives, translating workforce and market questions into rigorous analyses, reports, presentations, spreadsheets, and interactive tools. Uses Claude and Axuall’s data connector to analyze provider supply, demand, recruitment, retention, succession, competitors, and service-line growth. Facilitates design sessions, validates executive needs, refines reusable prompts and templates, supports sales and client services, and communicates product insights to shape future AI-powered workforce intelligence offerings.

Build and operate Nash’s go-to-market engineering system, including AI agents, CRM infrastructure, account data layers, paid and ABM automation, integrations, deliverability, observability, and production controls. The role owns Salesforce and connected systems, develops in Python or TypeScript, applies LLMs and MCP-style integrations, and measures success through pipeline, revenue, agent reliability, and data quality.