Top Tech Jobs & Startup Jobs in Chicago, IL

Leads strategy, modernization, and execution across multiple public safety SaaS products or initiatives. Defines portfolio roadmaps, pricing, positioning, and business cases; partners with Engineering, Design, Sales, Marketing, and customer teams; drives AI and analytics adoption; oversees complex cross-functional delivery; represents the portfolio with executives and customers; and mentors product professionals.

Own analytics for Customer Success and Operations by translating ambiguous business questions into metrics, reports, dashboards, and PRDs. Partner with senior leaders, CSMs, Analytics Engineers, and Operations teams to improve retention, permit turnaround, and organizational scalability. Build self-service dashboards, develop dbt models, document analytics assets, prioritize high-impact requests, and use LLM tools to accelerate SQL, reporting, and data-model development.

Build and maintain Snowflake and dbt data platforms, including ELT pipelines, tested models, orchestration, monitoring, documentation, access controls, and governance. Optimize performance and costs while ensuring reliable, discoverable data for internal dashboards, client products, and AI/ML use cases. Translate ambiguous stakeholder needs into durable solutions and apply strong software engineering practices, including Git, CI/CD, code review, Python, testing, and alerting.

Manages executive-level relationships with strategic transportation partners, owning revenue growth, profitability, business plans, negotiations, and quarterly business reviews. Identifies new partnerships and joint sales opportunities, monitors performance and operational KPIs, coordinates cross-functional implementations, resolves escalated service issues, and improves network efficiency. The role requires extensive territory travel, executive communication, strategic account planning, transportation pricing knowledge, and business development expertise.

Own end-to-end B2B content strategy across the funnel, including editorial planning, website content, SEO, paid media, nurture campaigns, reports, narratives, and press releases. Manage freelancers and agencies, maintain brand voice, support Sales, and optimize content for traffic and pipeline using analytics, A/B testing, personalization, and AI tools. The role requires strong writing, editing, strategic ownership, and comfort engaging technical SaaS audiences.

Own Minoan’s finance operations, including month-end close, GAAP reporting, reconciliations, cash flow, payments, sales tax, expense controls, investor reporting, and outsourced accounting relationships. Build scalable processes and automate finance workflows using tools such as QuickBooks, Sigma, and Snowflake. Partner cross-functionally across Sales, Operations, Marketing, Product, and Brand Partnerships, with increasing responsibility for FP&A and strategic planning as the company grows.

Own scaled and direct customer success strategies for Helium 10 Ads and Amazon Seller Central advertising customers. Design onboarding, adoption, retention, renewal, and expansion programs using playbooks, automation, content, and performance data. Manage strategic accounts, conduct business reviews, identify growth opportunities, optimize advertising ROI, and guide cross-functional teams. Independently develop and test engagement initiatives, evaluate self-service experiences, and improve customer outcomes across a broad advertising portfolio.

Drive profitable growth across the Midwest municipal water treatment market by developing territory strategies, winning new business, expanding customer relationships, selling solution-based applications, managing Salesforce pipeline forecasts, supporting pricing and profitability, and collaborating with technical, marketing, pricing, and corporate account teams.

Own go-to-market strategy for a product portfolio, including positioning, messaging, buyer personas, competitive programs, launches, pricing and packaging input, sales enablement, customer advocacy, and growth initiatives. Use market intelligence, customer insights, analytics, and ROI measurement to improve acquisition, expansion, retention, adoption, and competitive performance. Represent the company through customer engagements, conferences, webinars, media opportunities, and executive presentations.

Lead and own cross-organizational technical programs for ML and robotics platform development, define roadmaps and milestones, remove blockers, align diverse engineering teams, and drive adoption of platform best practices to deliver scalable autonomy and infrastructure outcomes.