Top Tech Jobs & Startup Jobs in Chicago, IL

Lead a client-facing support team for credit unions, oversee multi-channel support operations, manage escalations, monitor SLA metrics, drive automation and knowledge-base initiatives, collaborate with Product and Engineering to resolve systemic issues, and ensure smooth onboarding and continuous improvement of service performance.

Support FP&A, forecasting, budgeting, and lender/investor reporting. Build and maintain financial models, analyze unit economics and KPIs, support capital allocation and debt financing, automate reporting, collaborate with Product, Growth, Operations, and Accounting, and assist investor communications.

Provide inbound/outbound customer support via phone, email, and chat to resolve issues, retain subscribers, document interactions in CRM, educate customers, and collaborate to escalate complex cases while using data to reduce churn.

Develop and prepare proposals and contracts for new and existing business in consultation with Sales, gather complex proposal information, support P&C lead, and manage multiple tasks in a fast-paced CRO environment.

Guide enterprise sellers through onboarding and integrations, conduct trainings, resolve data and integration issues, support high-volume and multi-entity accounts, document processes, and collaborate with Sales, Product, Engineering, and Customer Success for clean handoffs and product feedback.

Lead and manage a field sales region for sarcoma therapies, coaching Territory Business Managers to meet sales targets, build strategic account plans, manage budgets, cultivate key customer and KOL relationships, ensure compliance, and coordinate cross-functional activities to drive market access and product growth.

Lead and manage a regional sales organization for Sarcoma, coaching Territory Business Managers, driving sales strategy and execution, building key customer relationships, managing budgets, and ensuring compliance while collaborating cross-functionally to meet growth and access objectives in rare disease.

Partner with Product Insights to lead end-to-end quantitative analyses that shape product decisions. Translate ambiguous questions into rigorous, decision-focused analyses (funnels, cohorts, retention, experiments) and deliver actionable recommendations that influence roadmap and strategy.

Lead paid search strategy and execution for a portfolio of B2B accounts. Own planning, budgeting, optimization, reporting, team mentoring, vendor relationships, and cross-team collaboration to drive campaign performance and client growth.

Part-time Business Development Consultant to support CMAS, ZTIS, and eAUTO proposals: strengthen positioning, capture strategy, teaming alignment, and proposal competitiveness for government IT services.

Build and scale a shared UI platform: design and maintain reusable components, improve developer experience, add automated tests, optimize performance, and collaborate with product and design teams.