Top Tech Jobs & Startup Jobs in Chicago, IL

Reviews, drafts, negotiates, and manages health plan, provider, vendor, technology, employment, confidentiality, and business associate agreements. Coordinates contract reviews, maintains legal records and repositories, tracks contract lifecycles, and supports compliance and governance involving Medicare, Medicaid, HIPAA, privacy, regulatory filings, audits, and corporate matters.

Lead global revenue accounting and accounts receivable teams while ensuring accurate ASC 606 revenue recognition. Oversee close processes, contract analysis, journal entries, reconciliations, reporting, billing, collections, and cash application. Administer and optimize NetSuite ARM and ZoneBilling, validate data across revenue systems, support audits and internal controls, and partner with Sales Operations, Deal Desk, Licensing, and FP&A. Drive process automation, AI adoption, team development, and continuous improvement in a remote SaaS environment.

Serves as named Fund Chief Compliance Officer and AML Compliance Officer for registered fund clients. Leads compliance programs, testing, risk assessments, regulatory examinations, board reporting, complex fund events, and regulatory interpretation. Manages client relationships, fund compliance staff, and service-provider oversight while supporting business development for the Fund CCO service line. Presents to fund boards and travels to client and service-provider sites up to 25% of the time.

Supports outside sales through quoting, order entry, customer inquiries, pricing and contract administration, order follow-up, and issue resolution. Maintains accurate customer, manufacturer, pricing, freight, contract, and opportunity records in CRM, REVit, and other sales systems. Coordinates among customers, manufacturers, and sales representatives while developing product and market knowledge. The role requires strong organization, communication, customer service, problem-solving, and multitasking skills.

Guide new Kite customers through software configuration, training, and launch. Lead virtual kickoff sessions, gather requirements, configure customer sites, troubleshoot issues with Engineering and Product, recommend relevant services, and proactively support adoption. Conduct follow-up and ongoing training, maintain product expertise, and travel up to 25% to onboard major clients in person and support go-live.

Designs and delivers scalable training, onboarding programs, webinars, and instructional videos for customers, partners, and internal teams. Maintains learning content, measures training effectiveness through engagement and performance data, pilots new approaches, and coordinates resources across teams. The role includes up to 25% travel for in-person client training and go-live support.

Lead the vision, strategy, roadmap, and full lifecycle for new AI-native vertical software products serving wellness SMBs. Conduct field research with practitioners, define workflows and requirements, collaborate with engineering and design to ship rapidly, and guide onboarding, adoption, pricing, positioning, and product-led growth. The role requires 0-to-1 product development, AI-native product expertise, startup experience, and strong ownership in an ambiguous environment.

Own full-cycle global recruiting for Grafana Labs, including sourcing passive candidates, managing Greenhouse processes, coordinating interviews, guiding candidates, generating offers, and transitioning hires to People Operations. The recruiter will partner with senior leaders, maintain hiring documentation, manage headcount and compensation alignment, provide proactive stakeholder updates, and ensure recruiting projects meet deadlines and process requirements.

Own full-cycle global recruiting for sales roles, including sourcing passive candidates, managing Greenhouse workflows, coordinating interviews, maintaining hiring documentation, aligning compensation and equity, and guiding candidates through offers and transitions. Partner with sales leaders and hiring managers, manage multiple priorities, provide proactive updates, and ensure recruiting projects meet deadlines and process requirements.

Design, build, operate, and maintain secure, resilient AWS cloud and container infrastructure. Lead technical initiatives, improve developer experience through automation and self-service platforms, troubleshoot production incidents, support migrations, and develop infrastructure tooling. Collaborate across engineering teams, participate in code reviews, mentor peers, and reduce operational toil through automated testing, observability, and infrastructure as code.

Analyze operational data, build and maintain Power BI dashboards, validate data quality, investigate trends and discrepancies, document reporting definitions, and communicate findings to business stakeholders. Partner with IT, data engineering, and analytics teams to resolve data issues and support reliable reporting. Use SQL, Power Query, DAX, Excel, and AI-enabled analytics tools to transform data and inform process improvements.

Own U.S. defense revenue across hardware, data, and software products while personally closing strategic federal opportunities and coaching a defense sales team. Develop growth plans, customer relationships, capture strategies, proposals, partnerships, and paths to funded awards. Engage military branches, government agencies, program offices, contractors, primes, and technology partners. Monitor pipeline health, represent the company at industry events and demonstrations, and align cross-functional teams to win complex defense programs.

Leads the partner support organization, determining whether to build an in-house team or continue with a BPO. Manages support quality, escalations, coaching, and performance. Oversees AI support agents, including monitoring accuracy, tuning workflows, and defining the human-AI boundary. Owns Help Center content, partner training videos, and drip campaigns while translating support trends into product and engineering roadmap insights.