Top Tech Jobs & Startup Jobs in Chicago, IL

As a Director, Client Partner, you'll manage client relationships, develop multi-channel strategies, drive client touchpoints, and enhance team performance through a data-driven, product-led approach.

Manage and grow a strategic partner ecosystem across the U.S. by recruiting, enabling, and co-selling with VARs, MSPs, distributors, SIs, and resellers. Responsibilities include partner business planning, pipeline development, QBRs, product demos, competitive positioning, co-marketing, offer development, forecasting, and quota attainment. The role targets mid-market and commercial enterprise buyers in IT, security, and endpoint management.

Leads and develops a team of Customer Success Managers supporting enterprise healthcare SaaS accounts. Drives retention, renewals, expansions, customer satisfaction, and advocacy through data-driven strategies. Analyzes customer health and churn trends, improves workflows and playbooks, manages team capacity, and presents performance insights to senior leadership while collaborating with Sales, Operations, and other cross-functional teams.

Lead enterprise data-platform and analytics initiatives from discovery through deployment and support transition. Serve as Scrum Master, facilitate Agile ceremonies, manage backlogs, dependencies, risks, QA/UAT, releases, vendors, and stakeholder communications. Coordinate data engineering, architecture, BI, governance, security, infrastructure, and business teams while maintaining project plans, delivery artifacts, governance controls, and executive reporting.

Lead Tines’ North Central sales organization, owning new-customer acquisition, account expansion, regional strategy, revenue forecasting, and enterprise deal execution. Hire and coach sellers, develop pipeline with Marketing and partners, build relationships with technical and executive stakeholders, guide platform adoption, and partner with Solutions Engineering and Customer Success. The role requires exceeding enterprise sales targets, disciplined forecasting, and up to 30% travel.

Build reliability and quality models for consumer hardware, analyze manufacturing and telemetry data, develop predictive and decision-support systems, and translate findings into product, quality, firmware, warranty, and supply-chain decisions. The role combines statistical modeling, machine learning, experimentation, data engineering, and cross-functional technical leadership.

Partners with Marketing, G&A, and Product leaders on organizational design, workforce planning, talent management, performance, compensation, engagement, employee relations, and leadership effectiveness. Coaches managers, advises on complex employee matters, supports global teams, uses people data to identify trends, and coordinates with internal People, Legal, Finance, and Talent Acquisition teams.

Manages HR operations and shared services, leading HR operations specialists and generalists. Oversees onboarding, offboarding, employee relations, HR calendars, compliance, payroll coordination, HR data, and enterprise HR programs. Improves workflows, automates manual processes using AI and HR platforms, maintains documentation, supports global offices, and ensures service-level performance and a consistent team member experience.

Lead Kinaxis’s North American high-tech sales strategy and execution. Manage and develop Account Executives, drive new-logo acquisition and strategic account expansion, build executive customer relationships, and oversee pipeline, forecasting, revenue attainment, and market penetration. Partner cross-functionally on complex enterprise pursuits involving supply chain, planning, ERP, and mission-critical solutions. Develop vertical go-to-market plans, guide long sales cycles and negotiations, represent Kinaxis in executive and industry forums, and provide market insight to product and industry teams.

Develop financial communications strategies, manage business and financial media relationships, shape corporate and investor narratives, support executive positioning, and advise on high-stakes financial announcements and press inquiries. The role partners with Investor Relations, Corp Dev, Legal, Communications, Finance, and executives to communicate company growth, strategy, competitive positioning, and market opportunity.