Top Tech Jobs & Startup Jobs in Chicago, IL

Supports institutional customers through onboarding, training, adoption, engagement, and renewal preparation. Manages customer questions, usage monitoring, reporting, account records, and follow-up while triaging learner and educator support requests. Coordinates with Sales, Marketing, Product, and Support to resolve issues, gather feedback, identify expansion opportunities, and improve retention. Uses CRM and approved AI tools for documentation, summaries, and routine account administration.

Creates, edits, and manages technical marketing content across blogs, websites, social media, email, advertisements, press releases, and multimedia channels. Develops content strategies and calendars, researches complex topics, coordinates vendors and freelancers, monitors content performance, conducts interviews, and maintains website content. The role requires strong writing, editing, research, technical comprehension, project management, and collaboration skills.

Own renewals and recovery of stalled enrollments by running outreach, calls, campaigns, and appointments. Build renewal cadences, scripts, and recovery processes. Analyze customer data to identify churn drivers and drive fixes with product, pricing, and partner teams. Act as the voice of the customer in cross-functional renewals work.

Provides high-volume client support for prenatal diagnostic test orders by obtaining missing information, managing follow-up queues, documenting communications in CRM and LIMS systems, updating order data, resolving inquiries, and coordinating with laboratory, sales, billing, and support teams. The role also identifies workflow issues and supports process improvements.

Drives business development and revenue growth by building executive relationships, creating opportunities, managing sales pipelines, shaping tailored solutions, leading pursuits through contract close, and expanding newly acquired accounts. Oversees forecasting, pricing, margins, proposals, client onboarding, and early delivery engagement while collaborating with internal practice teams and innovation partners across marketing, customer engagement, technology, and experience design.

Own Influ2’s content strategy and editorial calendar while creating, editing, and distributing website, blog, thought leadership, customer story, report, and email content. Partner with SEO and marketing channel owners to improve visibility, engagement, and pipeline impact. Maintain high editorial standards, develop original ideas, analyze performance, and serve as a strategic and creative partner across marketing.

Lead client engagements involving AI and machine learning solutions. Translate customer outcomes into technical direction, define requirements and success measures, review architectures and data pipelines, coordinate engineering delivery, and manage project planning, budgets, forecasts, and workstreams. The role requires technical fluency across APIs, cloud platforms, CI/CD, and ML deployment, plus experience delivering custom software and data solutions for complex, multi-stakeholder customers.

Work directly with the founder to design and build core product features: integrations that pull license data, automation to file renewals/applications, data cleaning with AI, dashboard and alerting UX, and establish engineering practices for testing, deployments, and security. Term contractor role with potential conversion to full-time based on performance.

Generate and qualify sales opportunities by researching automotive dealership accounts, managing inbound leads, executing cold-calling and outreach strategies, meeting appointment KPIs, presenting Tekion’s value proposition, and transferring qualified opportunities to field sales representatives. The role requires CRM tracking, territory planning, follow-up management, executive communication, and independent lead-generation performance.

Own the day-to-day health and growth of the CBT Nuggets website and Assessments platform. Translate product intent into precise specifications, direct AI coding agents, review changes, verify tests and production behavior, maintain documentation and operating rules, investigate incidents, and manage backlogs. The role requires technical production-system fluency without writing code, strong product ownership, evidence-based recommendations, careful risk judgment, and independent execution within defined decision boundaries.