Top Tech Jobs & Startup Jobs in Chicago, IL

Provides Level 1 technical support across office, restaurant, manufacturing, and distribution locations. Troubleshoots Windows devices, printers, peripherals, software, accounts, Microsoft 365, connectivity, and basic networks. Configures and deploys equipment, manages tickets and inventory, and supports workplace technology. Assists senior IT staff with infrastructure projects and travels daily between company locations. Requires fluent English and Spanish, customer service skills, basic IT knowledge, Active Directory experience, and a valid driver’s license.

Supports industrial engineering projects involving operational observation, data collection, work measurement, cost-benefit analysis, process improvement, operational planning, and the application of AI, automation, and data analytics. Interns collaborate across business units, solve operational problems, conduct statistical analysis, and present completed projects to engineering staff.

Implement and optimize Epic Cadence scheduling workflows for a multi-year academic health system project. Responsibilities include designing, building, testing, and validating scheduling functionality; coordinating integrated application workflows; supporting data conversion, training, go-live readiness, and stabilization; resolving issues; and creating documentation and knowledge-transfer materials. The role also partners with operational stakeholders, mentors customer teams, and escalates project risks.

Manage a portfolio of approximately 100 North American SaaS customers, driving product adoption, onboarding, retention, renewals, and satisfaction. Identify account risks, monitor usage and health metrics, handle escalations, and coordinate resolutions with internal teams. Deliver customer education through webinars and guides, maintain strong client relationships, and collaborate with sales and product teams to share insights and improve business outcomes.

Owns enterprise solution architecture across applications, AI, data, integration, cloud, infrastructure, identity, and security. Develops current- and target-state architectures, capability roadmaps, standards, governance processes, and reusable patterns. Partners with business, engineering, security, data, and delivery teams to guide major initiatives, manage tradeoffs, and ensure conformance. Applies enterprise AI architecture, retrieval-augmented generation, agent workflows, and governed platform integrations to move concepts into production-ready solutions.

Lead creative direction and hands-on design for client engagements spanning branding, digital, print, interactive, sustainability reporting, and communications. Mentor graphic designers, manage projects and schedules, build client relationships, present creative work, support proposals and estimates, and ensure high-quality execution. The role also contributes to recruiting, design processes, trend research, vendor coordination, and strategic creative problem-solving across multiple concurrent projects.

Oversee complex litigation case operations from client sign-up through settlement. Develop and implement processes, manage timelines and work-in-progress reporting, identify operational improvements, coordinate with legal leadership and cross-functional partners, improve client communications and engagement, manage vendors, and oversee staffing, onboarding, and training for case teams.

Drive partner ecosystem growth across the Central U.S. by recruiting, onboarding, enabling, and managing regional and national channel partners. Own partner pipelines, account plans, forecasts, and revenue targets while developing joint business and go-to-market strategies. Position Black Kite’s cybersecurity and third-party risk platform through value selling, executive engagement, co-selling, and opportunity expansion. Build strategic relationships with VARs, systems integrators, and other channel organizations to increase adoption and partner-sourced revenue.

Supports Sales Account Executives and Account Managers throughout the pre-sale lifecycle. Responsibilities include preparing contracts, proposals, presentations, media plans, inventory requests, targeting maps, invoicing requests, and RFP responses. The role coordinates with clients, agencies, internal teams, and production resources, tracks artwork and contract processes, researches competitors, and ensures accurate, timely customer service and sales support.

Own architecture and implementation across React, Node.js, and Web3 integrations. Build decentralized applications, integrate wallets, DeFi protocols, blockchain data, and third-party APIs, and scale real-time data infrastructure. Lead features from design through deployment and production support while improving performance, security, reliability, and interoperability. Work independently in a demanding startup environment with substantial technical ownership.