Top Tech Jobs & Startup Jobs in Chicago, IL

Own People Operations programs including benefits, HRIS, payroll, multi-state compliance, policies, performance and merit cycles. Manage vendors, administer HR systems, improve and automate processes, and support employee experience. Provide analysis and recommendations for future PEO, HRIS, benefits, and policy decisions while handling sensitive employee matters with tact and clarity.

Executes digital customer success motions at scale, researches customer situations, addresses adoption and retention risks, supports renewal forecasting, manages shared inbox inquiries, and maintains accurate Gainsight records. Partners with Sales, Renewals, Support, and Services to drive customer outcomes, resolve challenges, and contribute to digital customer success programs and continuous improvement initiatives.

Conducts independent AML and fraud investigations involving retail banking, brokerage, cryptocurrency, and virtual assets. Performs on-chain transaction tracing, evaluates sanctions and money-laundering risks, determines whether activity warrants Suspicious Activity Report filing, and documents case findings. Supports detection improvements, process enhancements, training, and ad hoc investigations while maintaining knowledge of BSA/AML, USA PATRIOT Act, OFAC, and virtual-asset regulations.

Lead the design, development, and operation of integrations and API products. Establish standards for API contracts, authentication, authorization, versioning, reliability, observability, documentation, and developer experience. Drive cross-team system architecture, production readiness, scalability, security, and resilience while mentoring engineers and aligning technical decisions with product and business goals.

Supports sales teams and partners through enablement, onboarding, CPQ guidance, quote review, pricing approvals, contract coordination, ticket resolution, order processing, booking validation, and partner incentive programs. The role also identifies process improvements, supports automation and AI-assisted workflows, and ensures compliance with Revenue Operations policies. Success requires strong communication, analytical, coaching, problem-solving, numerical, and stakeholder-management skills, along with sales operations or deal desk experience and fluency in English.

Build and lead Bankrate’s first-line risk and controls function, including risk committee governance, compliance monitoring, mitigation roadmaps, policy management, third-party due diligence, certifications, and employee training. The role partners with Legal, Compliance, Security, Procurement, and Data Privacy while using AI-enabled workflows to scale governance activities. It requires financial services experience, strong mortgage knowledge preferred, and the ability to manage complex cross-functional initiatives from scratch.

Evaluates public-markets investment managers and strategies, conducts due diligence, maintains recommended strategy focus lists, and presents findings to investment committees. Supports advisor education, manager searches, client onboarding, RFPs, asset-class reviews, tactical opportunities, and new business presentations. The role also involves client meetings, conference participation, peer reviews, mentoring research associates, and developing investment recommendations and educational materials.

Leads the supply chain compliance program supporting defense, government, and Intelligence Community customers. Develops policies, controls, supplier due diligence, risk assessments, audits, flow-down requirements, corrective actions, reporting, and training. Partners cross-functionally to manage regulatory, cybersecurity, quality, export, sanctions, and information-protection obligations. Evaluates ERP, GRC, contract lifecycle, automation, analytics, and AI solutions to improve compliance visibility and supplier risk management. Advises executives and teams while maintaining audit-ready records and supporting supplier visits and customer engagements.

Leads and scales the account management function for enterprise health plan customers. Manages Account Managers, owns team revenue and retention targets, develops account processes and playbooks, and oversees strategic accounts. Builds executive relationships, leads QBRs, manages escalations, identifies expansion opportunities, and partners with Sales, Product, Engineering, and Leadership to improve customer outcomes, retention, and revenue growth.

Manage the full sales cycle for mid-market and enterprise customers, from prospecting and discovery through negotiation, closing, expansion, and renewal upsells. Build territory plans and pipeline, conduct executive-level consultative selling, forecast accurately, and deliver multi-year deals. Use generative AI and sales technologies for account research, stakeholder mapping, tailored messaging, deal strategy, and executive pitches. Collaborate with Sales Development, Customer Success, Professional Services, Marketing, Product, and other cross-functional teams.