Top Tech Jobs & Startup Jobs in Chicago, IL

The Cold Email Operations Manager manages and optimizes cold email systems, oversees campaign execution, and analyzes performance to maximize client outcomes.

Lead design, implementation, and security of AWS cloud infrastructure and CI/CD automation. Drive cost optimization, observability, and IaC standards (Terraform/CDK). Mentor engineers, participate in on-call rotations, and collaborate with product and science teams to build scalable, reliable cloud-native systems.

Lead design and ownership of advanced fraud detection models and monitoring. Apply adversarial threat modeling to select architectures (tree-based, deep, graph), debug production failures, run experiments, mentor engineers, and build AI-assisted workflows that scale domain expertise while resisting manipulation.

Manage new customer account approvals, maintain account data integrity and parent-child relationships, generate and review invoices, investigate and resolve billing discrepancies, collaborate with sales/customer service/finance, respond to customer billing inquiries, maintain accounts receivable records, and support billing process improvements and system upgrades.

Lead a client experience team, utilizing AI and technology to enhance service quality while maintaining personal interaction. Manage metrics, coach talent, and optimize support operations.

As a Technical Mentor at Udacity, you will provide personalized support through video calls, conduct technical deep-dive sessions, and host group Q&A sessions to assist learners in AI and related fields.

Lead end-to-end SaaS implementation projects for foundations and nonprofits: plan, coordinate resources, run discovery and workshops, manage data migrations and integrations, validate solutions, oversee UAT, communicate with stakeholders, and transition customers to support while improving implementation processes.

Lead cloud infrastructure strategy and architecture for a B2B SaaS platform. Design and implement scalable, secure cloud solutions (AWS/Azure/GCP), enforce IaC (Terraform/CloudFormation), containerization (Docker/Kubernetes), monitor performance, and mentor cloud engineers while collaborating with cross-functional teams to optimize cost, reliability, and security.

As an Account Director, you will manage and close Enterprise accounts, focusing on new logo sales, prospecting, lead conversion, and presentations while maintaining organization and accurate forecasting.

Manage a portfolio of strategic accounts, executing success plans to enhance customer outcomes and ensure alignment with solutions. Collaborate with cross-functional teams to support revenue growth and retention, while mentoring Customer Success Managers.