Top Tech Jobs & Startup Jobs in Chicago, IL

Manages administrative customer support teams serving federal student loan programs. Oversees training, coaching, compliance, quality assurance, application processing, workflow improvement, staffing, performance metrics, audits, and complaint resolution. Ensures adherence to federal and state regulations, contractual obligations, and service-level goals while collaborating with operations leadership and workforce management.

Leads the cloud infrastructure team and oversees architecture, design, and implementation of scalable AWS platforms for high-volume cybersecurity telemetry. The role ensures platform resilience, security, and data integrity while supporting systems processing up to one million security events per second. It requires extensive experience with Python, Golang, distributed systems, cybersecurity, MDR, and XDR. Domestic travel is approximately 10%.

Performs accounting and financial reporting functions for nonprofit chapters using Shared Financial Services. Responsibilities include posting donations, reviewing check requests, preparing bank and balance sheet reconciliations, recording journal entries, producing monthly financial reporting packages, analyzing data, supporting audits, running NetSuite and Excel reports, and assisting chapter staff.

Manage operational relationships with a portfolio of bar association partners across Clio’s Affinity, Library, and Preferred Bar programs. Responsibilities include partner support, quarterly business reviews, commercial reporting, agreement updates, sponsorship recommendations, onboarding, escalations, discount and royalty administration, and cross-functional coordination. The role also drives partner growth, adoption, program launches, and issue resolution while presenting at conferences and executive events.

Manages Talent Acquisition operations, including ATS administration, recruiting workflows, vendor relationships, workforce planning, reporting, compliance, employer branding support, and candidate experience. Leads and develops two direct reports while partnering with the TA Director, Finance, People Partners, Strategy & Operations, Marketing, and hiring managers. The role also delivers training, maintains recruiting resources, and drives scalable process and technology improvements across the hiring organization.

Leads Sales Operations execution across multiple products and sales motions. Manages Sales Operations and Insights analysts, oversees forecasting, pipeline governance, sales cadences, performance reporting, CRM governance, and process optimization. Partners with Sales, Finance, Partnerships, and systems teams to improve predictability, seller productivity, partner-channel performance, and operational scalability. The role requires advanced Salesforce, analytical, leadership, stakeholder management, and B2B SaaS operations expertise.

Provides rapid technical support for hardware, software, networking, cloud, and Microsoft platform issues. Resolves and triages tickets, prioritizes customer requests, assigns escalations, schedules service appointments, documents solutions, answers support calls, and improves help desk and dispatch processes. The role requires strong troubleshooting, communication, customer service, and ticket-management skills across Windows, macOS, Linux, Microsoft 365, Office 365, and Azure environments.

Provides advanced IT helpdesk, desktop support, networking, cloud, and Microsoft platform troubleshooting for contract customers. Responsibilities include resolving and prioritizing tickets, triaging phone and email requests, scheduling service appointments, assigning escalations, documenting solutions, supporting users onsite, and improving helpdesk and dispatch processes. The role also requires customer relationship management, technical mentoring, and collaboration with engineers and non-technical staff.

Deploy ElevenAgents across federal, state, local, and education organizations. Identify high-impact AI opportunities, shape deals, navigate public-sector procurement, guide agent design and production readiness, and own customer delivery outcomes. Partner with engineers and sales teams to build demonstrations, address security and compliance needs, present to technical and executive stakeholders, and relay field insights to product and research teams.

Lead the planning and execution of ElevenLabs’ flagship owned events, experiential activations, marquee sponsorships, and branded experiences. Partner with sales, marketing, product, and GTM teams to deliver high-impact events that strengthen brand presence and generate pipeline. Manage event strategy across key markets, evaluate performance, and maintain relationships with sponsors, partners, agencies, and production vendors across North America.

Lead and scale the U.S. Mid-Market AE organization: define GTM strategy, set quotas and territories, recruit and coach AEs, own pipeline health and forecasting, develop sales playbooks for voice AI/API solutions, and partner cross-functionally to align positioning and drive expansion.

Leads Development’s data and systems operations, including CRM and WeGive administration, platform integrations, data hygiene, reporting, governance, troubleshooting, documentation, and staff training. Manages the Constituent Records Management team and Business Solutions Analyst, oversees vendor relationships, validates system updates, supports donor-data security and compliance, and translates technical issues into operational recommendations for leadership.

Leads paid social creative strategy across multiple client accounts, overseeing testing agendas, creative roadmaps, performance analysis, and client presentations. Manages and develops strategists and designers while translating data into actionable creative recommendations. Partners with media, analytics, and account teams, champions AI-enabled workflows, and stays current on paid social platforms, ad formats, and creative trends. The role also supports client growth, pitches prospective clients, and ensures high-quality strategic and creative deliverables.

Provides L3 technical support for enterprise distributed systems, troubleshooting configuration, hardware, product, and customer issues. Partners with engineering on resolution and root cause analysis, builds support tooling and services, participates in global on-call rotations, and collaborates with Customer Success to improve customer satisfaction. Requires expertise in Linux, Kubernetes, cloud platforms, containerization, Bash or Python, and distributed systems, with AI tooling experience preferred.