Top Tech Jobs & Startup Jobs in Chicago, IL

Serves as the primary customer contact, managing inbound and outbound communications, product questions, order status, quotes, campaigns, follow-ups, and issue resolution. Uses HubSpot and ERP systems to document interactions and transactions, coordinates with Sales and internal teams, resolves inquiries, supports customer transitions, identifies recurring pain points, and meets service and customer satisfaction standards.

Manage Proofpoint’s national partnerships with ePlus, Trace3, and Defy. Drive partner-led customer acquisition, expansion, pipeline development, sales training, marketing programs, account mapping, and quota attainment. Build executive and sales-team relationships, develop partner business plans, recruit channel partners, and align internal sales teams with partner organizations. The role requires existing relationships with the named partners, reseller-management experience, strong communication and leadership skills, and approximately 60% travel.

Advise executives and managers on organizational design, talent decisions, performance, succession, and employee relations. Lead investigations, accommodations, leave matters, restructures, performance programs, culture initiatives, and engagement planning across US, UK, and Hong Kong teams. Use workforce data and AI-enabled support tools to inform decisions, route routine questions, and improve People processes while ensuring employment compliance.

Supports procurement initiatives for medical supplies, equipment, pharmaceuticals, and other goods and services. Manages participation reports, communicates savings opportunities to operations teams and care centers, coordinates with vendors on contract linking and cost-savings analyses, and assists with corporate procurement functions. Requires procurement experience, familiarity with sourcing, contracting, and vendor management, strong organization, communication skills, and HIPAA compliance.

Leads multi-channel campaign execution and develops visual assets across digital, print, social, branch, event, and paid-media channels. Stewards brand standards, advises branch partners, manages creative production and external vendors, administers digital signage, and resolves production issues. Maintains documentation and ensures accessibility, compliance, quality, and stakeholder alignment across creative deliverables.

Lead the BDR team’s inbound and outbound prospecting, account-based engagement, pipeline generation, and daily operating rhythm. Hire, onboard, coach, and performance-manage BDRs while improving meeting quality and developing high performers toward AE roles. Partner with Sales, Marketing, and Channel teams on campaigns, lead routing, and target-account plans. Optimize Salesforce, Outreach, ZoomInfo, Nooks, Seamless, and AI-enabled workflows to improve productivity, reporting, and pipeline outcomes.

Produces end-to-end creative video content, from concept development and scriptwriting through pre-production, on-set direction, post-production oversight, and final delivery. Collaborates with editors, cinematographers, designers, talent, and cross-functional stakeholders to maintain brand and narrative integrity. Manages multiple production pipelines in a fast-paced environment, organizes assets, and supports ad hoc production tasks. Healthcare or clinical content experience is preferred. Requires remote U.S. work and travel for field productions.

The AI Engineer designs, develops, and operationalizes responsible AI systems, including generative AI applications, RLHF models, guardrails, prompt engineering, and RAG frameworks. Responsibilities include evaluating and fine-tuning models, developing Python applications on cloud platforms, implementing ML software engineering practices and CI/CD pipelines, and collaborating with stakeholders on AI roadmaps and delivery. The role requires leading complex AI/ML initiatives and translating technical concepts for diverse audiences.

Monitors donor replies, moderates content, triages and resolves support tickets, routes escalations, documents recurring issues, and maintains partner avatar videos. Collaborates with operations, customer success, and technical teams to support donor-impacting workflows. Requires strong written communication, sound judgment, attention to detail, organizational skills, comfort with multiple systems, and availability for nonstandard EST shifts and occasional Saturdays.

Design, build, and operate cloud infrastructure, deployment, observability, and reliability systems. Responsibilities include infrastructure-as-code, Kubernetes, CI/CD, incident response, SLOs, cost optimization, automation, production readiness, and support for hybrid, edge, on-premises, and customer-controlled environments. The role improves platform reliability, reduces operational toil, and enables safe, consistent delivery for mission-critical customers.