Top Tech Jobs & Startup Jobs in Chicago, IL

Lead a 24/7 global customer support operation through two Support Leads and specialist teams. Own staffing, forecasting, scheduling, quality assurance, coverage, customer experience metrics, AI-assisted support improvements, reporting, and escalation processes. Partner with Product, Engineering, Implementation, and Customer Success to resolve incidents, reduce repeat issues, improve workflows, and support customer outcomes.

Monitors compliance for federally funded grant programs under 2 CFR Part 200. Reviews subrecipient agreements, budgets, risk assessments, audits, financial and performance reports, and supporting documentation. Conducts desk audits and site visits, tracks findings, recommends corrective actions, and supports resolution of deficiencies. Provides compliance training and technical assistance to programs staff, subrecipients, subcontractors, and vendors while documenting and reporting monitoring activities.

Own accounting for a North American consumer products business, including month-end close, inventory and landed-cost accounting, cash forecasting, channel accounting, intercompany reconciliations, FX, consolidation support, tax compliance, and financial reporting. Rebuild accounting processes and workflows in NetSuite, improve automation, and ensure accurate reporting by channel, SKU, and customer. The role begins remotely at approximately 15 hours per week as an independent contractor, with potential full-time conversion.

Build and launch unconventional, engineering-driven growth experiments for Bota by identifying ideal customers, creating prototypes, integrations, automations, open-source projects, and distribution mechanisms. Work directly with the CEO to take ideas from hypothesis through launch, measurement, iteration, and scale. The role focuses on rapid experimentation, software and AI leverage, measurable customer acquisition, and turning successful experiments into repeatable growth channels.

Drive technical sales engagements with healthcare organizations by conducting discovery, mapping workflows, delivering product demonstrations, responding to RFPs and RFIs, and designing tailored solutions. Advise sales teams and customers on EHR integrations, patient access workflows, revenue cycle processes, APIs, HL7, FHIR, and webhooks. Collaborate with product, marketing, and stakeholders to improve offerings and support go-to-market initiatives.

The Director of Sales Operations leads forecasting, revenue planning, sales analytics, territory and quota planning, deal operations, compensation support, and revenue technology administration. The role owns Salesforce and related systems, improves reporting and automation, supports M&A integrations, partners with cross-functional leaders, and manages a Revenue Operations team. It is responsible for establishing scalable commercial processes, improving forecast accuracy, and providing executive-level insights across a multi-brand SaaS business.

Performs financial and administrative analysis for government programs, including tracking contract funding, labor, materials, travel, budgets, costs, and subcontractor expenses. Reconciles Deltek Costpoint data, prepares monthly cost and subcontract reports, reviews invoices and accruals, verifies timesheets, and supports program managers with funding allocations and financial guidance. The role requires federal contracting experience, knowledge of multiple contract types, and proficiency with Costpoint and Microsoft Office tools.

Owns engineering operating standards, Agile and Jira processes, delivery tracking, escalation workflows, customer issue triage, known-issue reporting, and data SLA management. The role coordinates Engineering, Product, Customer Support, clients, and vendors; monitors commitments, risks, resolution times, and service performance; and ensures clear accountability and communication across technical delivery activities.

Oversee Candid’s accounting operations, financial reporting, revenue recognition, grant and contract accounting, treasury, audits, compliance, and internal controls. Lead month-end and year-end close processes, prepare financial statements, improve accounting workflows using automation and AI, and provide financial analysis for strategic planning. Manage and mentor a six-person accounting team while ensuring compliance with GAAP, nonprofit accounting standards, regulatory requirements, and organizational policies.

Leads corporate sales growth by guiding independent representatives across 11 territories, managing key accounts and distributors, pursuing large-volume opportunities, coordinating customized orders, forecasting sales, and resolving customer challenges. Builds partnerships through market visits, trade shows, and customer engagement while following up on leads and supporting new business development. Collaborates with internal teams to deliver pricing, product, packaging, and delivery solutions.