Top Tech Jobs & Startup Jobs in Chicago, IL

Lead and coach a team of Technical Customer Support Specialists; own escalation playbooks, KPIs, and L2 technical investigations. Partner with Product and Engineering to resolve systemic issues, hire and onboard new reps, and ensure empathetic clinician-centered support.

Own the Data Extraction product from customer discovery through launch, adoption, and iteration. Partner with accounting professionals, Engineering, Design, Sales, Marketing, Customer Success, and Support to define requirements, prioritize capabilities, improve financial data retrieval and standardization, and develop automation and workflow solutions. Use customer feedback, product usage, and analytics to guide decisions and drive adoption. The role requires strong accounting knowledge and experience with data-intensive products, integrations, APIs, and SaaS product management.

Build and maintain enterprise data pipelines and infrastructure supporting natural-language querying, semantic search, knowledge graphs, and GraphRAG for the SEC. Responsibilities include onboarding data sources, processing XBRL and financial filing data, managing metadata and lineage, validating data quality, monitoring pipeline health, resolving integration issues, and using AWS data services. The role also requires compliance with federal security standards and collaboration with the Data Architect.

Support clients with Ellucian Colleague ERP implementation, configuration, integration, migration, system administration, troubleshooting, and technical support. Consult with clients to understand requirements, recommend solutions, manage project deliverables, and align systems with business processes. The role may focus on Colleague programming using Envision and UniBasic or system administration and integration, with opportunities to develop skills in modern web technologies, APIs, cloud platforms, and SaaS solutions.

Own go-to-market for Upbound’s AI inference portfolio, including positioning, messaging, competitive strategy, launches, enterprise buyer research, sales enablement, pricing input, and open-source-to-commercial narratives. The role requires customer-facing thought leadership through analyst briefings, executive preparation, public speaking, podcasts, and community engagement. Success requires deep B2B infrastructure product marketing experience, technical fluency, open-core experience, and the ability to launch emerging products rapidly.

Build and operate large-scale data pipelines, web-scraping systems, and data-collection tools for AI datasets. Maintain analytical databases, optimize queries, troubleshoot pipeline and data-quality issues, manage containerized workloads across Kubernetes and Linux infrastructure, and support CI/CD workflows. The role also involves documenting technical processes, researching improvements, and developing scalable APIs in a fully remote environment.

Manages healthcare client relationships and serves as the primary clinical contact for assigned PBM accounts. Leads clinical program implementation, provides guidance on formulary management and drug utilization, analyzes clinical performance and cost savings data, prepares client reports, ensures regulatory compliance, and collaborates with sales, operations, and account management teams. The role requires a PharmD, active pharmacist licensure, PBM knowledge, strong communication skills, and up to 25% domestic travel.

Identify and engage potential partners through strategic outreach, networking events, industry conferences, and cold outreach. Generate and qualify leads, secure meetings with decision-makers, analyze inbound opportunities, and guide prospects through the sales pipeline. Use HubSpot CRM to manage lead statuses and routing, research market and competitive trends, and provide insights to senior leaders that inform business strategy.

Leads organization-wide finance, accounting, budgeting, reporting, audits, investments, and financial controls while overseeing technology and business operations. Advises executive leadership and the Board Finance Committee, manages Finance, Technology, and Operations teams, guides IT roadmap priorities, oversees vendors and facilities, and develops policies, systems, reporting capabilities, and staff capabilities.

Manage a portfolio of outpatient rehabilitation practice members using a one-to-many customer success approach. Own relationships, monitor account health, reduce churn, support adoption, conduct executive business reviews, develop success plans, and identify expansion opportunities. Use analytics and KPIs to provide recommendations, educate members on product capabilities, coordinate with internal teams, and ensure HIPAA compliance. Travel 25%–30% to meet members.